Culture at Work in Aviation and Medicine: National,Organizational and Professional Influences / Edition 2

Culture at Work in Aviation and Medicine: National,Organizational and Professional Influences / Edition 2

by Robert L. Helmreich, Ashleigh C. Merritt
     
 

ISBN-10: 0754619044

ISBN-13: 9780754619048

Pub. Date: 10/01/2001

Publisher: Taylor & Francis

Culture forms a complex framework of national, organizational and professional attitudes and values within which groups and individuals function. The reality and strength of culture become salient when we work within a new group and interact with people who have well-established norms and values. In this book the authors report the results of their ongoing exploration…  See more details below

Overview

Culture forms a complex framework of national, organizational and professional attitudes and values within which groups and individuals function. The reality and strength of culture become salient when we work within a new group and interact with people who have well-established norms and values. In this book the authors report the results of their ongoing exploration of the influences of culture in two professions - aviation and medicine. Their focus is on commercial airline pilots and operating room teams. Within these two environments, they show the effects of professional, national and organizational cultures on individual attitudes, values and team interactions. From the Foreword by Captain Daniel Maurino: ’...the authors direct their attention to applied research as well as to the search for practical tools to approach and deal with the relationship between culture, error and error management, and between culture and aviation human factors training for operational personnel. They devote particular attention to the link between culture and Crew Resource Management (CRM) training, a safety and prevention tool towards which few if any have contributed so much and so well..’ ’...The incorporation and management of cultural factors into aviation operations and practices simply represent another tool to contribute to the aviation system’s production goals. Encouraging progress has been made, but there is need for improvement. This book presents one possible way to move forward’ Vividly laced with numerous contributions from a range of practitioners and researchers from Asia, Australia, Europe and the Americas, as well as case studies and practical examples, the book is designed to be accessible to practitioners and managers wishing to improve their own organization and to researchers with an interest in gaining a greater understanding of the types of culture.

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Product Details

ISBN-13:
9780754619048
Publisher:
Taylor & Francis
Publication date:
10/01/2001
Edition description:
New Edition
Pages:
332
Product dimensions:
6.34(w) x 9.25(h) x 0.83(d)

Table of Contents

Contents: Groups and cultures in aviation and medicine; Professional culture; National culture; Organizational culture; Error management: a cultural universal in aviation and medicine; Implementing error management: trust, data and interventions; When cultures collide; Cultural psychology: a synthesis; Appendix A: Methodological issues in cross-cultural research; Appendix B: Data; Appendix C: Research instruments; References; Index.

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