Culture Clash: Managing the Global High-Performance Team

Culture Clash: Managing the Global High-Performance Team

4.8 5
by Thomas D. Zweifel
     
 

Like it or not, all of us are touched by globalization. But few leaders are prepared for managing across cultures, and the costs of cultural blindspots can be immense-from lawsuits to lost opportunities. In Culture Clash, Dr. Zweifel gives you the global and intercultural competencies it takes to manage across cultures anywhere in the world. Using a variety of

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Overview

Like it or not, all of us are touched by globalization. But few leaders are prepared for managing across cultures, and the costs of cultural blindspots can be immense-from lawsuits to lost opportunities. In Culture Clash, Dr. Zweifel gives you the global and intercultural competencies it takes to manage across cultures anywhere in the world. Using a variety of proven processes, learn how to:.Parachute into any culture and getthe job done while respecting localcustoms..Avoid costly mistakes in your cross-cultural interactions..Use the Global Results Pyramid™ todecode a national or corporate culture..Work with Global Integrator™ to navigate cross-cultural mergers and joint ventures..Orchestrate global meetings and tele-conferences that create alignment.

Editorial Reviews

Publishers Weekly
"Globalization is both good and bad news," writes Zweifel, CEO of the Swiss Consulting Group, which has 20 years of experience in cross-cultural management and human-centered strategy. It's good because it "presents us with new opportunities, and bad because it challenges our assumptions about what it means to be human today." Addressing these challenges, Zweifel fills this book-the first in the press's Global Leader Series-with assessments of the global landscape and its recent changes. Leaders would do well to heed Zweifel's advice; he reminds them of the high cost of mistakes when cultures clash (they "can run into billions of dollars, as the cases of Coca-Cola, DaimlerChrysler" and others illustrate). Although Zweifel isn't precise in explaining how to deal with specific countries (he drops anecdotes about promise-keeping Swedes and laid-back Latinos here and there), he does lay out general-and vital-rules that players in the global business game should be aware of, such as the ever-important "never take English for granted." (July) Copyright 2003 Reed Business Information.

Product Details

ISBN-13:
9781590790519
Publisher:
Select Books, Incorporated
Publication date:
01/01/2010
Series:
Global Leader Series series
Pages:
86
Product dimensions:
5.90(w) x 8.90(h) x 0.40(d)

What People are saying about this

Col. Joseph LeBoeuf
The US Army has made it a top priority to train its cadets not only as competent soldiers, but also as skillful diplomats to represent our country around the world. We use Culture Clash in our advanced leadership course. It is a great tool in building the skills the Army needs in the 21st century. (Head, Leadership Program, US Military Academy at West Point)
Richard Murray
Fascinating, informative, educational and thoroughly entertaining. I have worked for five decades in the international finance community - Europe, North and Latin America, and Asia. Given my experience in international dealings with people of different cultural backgrounds, I appreciate the colorful stories. Your advice, admonitions and secrets are priceless. (Vice Chairman, LaProv Corporation)
Hon. Koji Kakizawa
As Japan's former chief diplomat, I have seen time and time again how small cross-cultural misunderstandings can spin out of control. We live in dangerous and turbulent times in international affairs, and we must do everything in our power to bridge cultural differences. Thomas Zweifel's book helps us do exactly that. It is an important and timely book, and it should be read by all those who are working not only to prevent culture clash, but for our common future as humanity. (Member, House of Representatives, Japan; former Foreign Minister, Japan; former Member, Global Board of Directors, The Hunger Project)
Werner Brandmayr
Churchill used to say: "the higher the ape climbs, the more you see of his behind." The more today's managers work globally, the more they expose themselves to risks and hazards. This book offers essential principles and tips for senior managers who must circumnavigate the treacherous cliffs of other cultures. The graphic examples, impactful statistics and entertaining style make it an easy read. I wish I had had access to Zweifel's tools 35 years ago when I was starting out. (President and Managing Director, Conoco Continental Holding GmbH)
Scott A. Snook
When it comes to cultural differences, most of us don't even know what we don't even know. Culture Clash not only reminds us of our blindness, but also offers a cure. Pick it up, read it, and see what we're missing! (Associate Professor, Organizational Behavior, Harvard Business School)
Ali Velshi
A great read -- and you end up smarter as a result of it … Absolutely required reading for leaders who manage across cultures. Anchor, Cnnfn
Hal Burlingame
I am a big-time believer in building global competency, and have personally been through a wide range of problems you face in a cross-cultural environment. Global competency requires the careful selection and preparation of talent, but also constant learning since the environment changes all the time. Culture Clash is a great introduction for global executives to the many dimensions you need to play successfully in the global arena. (former Executive Vice President, AT&T, and currently Senior Executive Advisor, AT&T Wireless)
Liszt Vieira
Culture Clash is the perfect book for policymakers who have to integrate different cultures to fulfill their mandates. I recommend this book and its delightful stories and useful exercises to everyone in government, which is after all about harmonizing conflict and building consensus. This book really deserves support and success. (President of the Botanic Garden of Rio de Janeiro, Brazil, Former Minister of Environment in the State of Rio de Janeiro)

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