Culture Clash: Managing the Global High-Performance Team

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Overview

Like it or not, all of us are touched by globalization. But few leaders are prepared for managing across cultures, and the costs of cultural blindspots can be immense-from lawsuits to lost opportunities. In Culture Clash, Dr. Zweifel gives you the global and intercultural competencies it takes to manage across cultures anywhere in the world. Using a variety of proven processes, learn how to:.Parachute into any culture and getthe job done while respecting localcustoms..Avoid costly mistakes in your cross-cultural ...

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Overview

Like it or not, all of us are touched by globalization. But few leaders are prepared for managing across cultures, and the costs of cultural blindspots can be immense-from lawsuits to lost opportunities. In Culture Clash, Dr. Zweifel gives you the global and intercultural competencies it takes to manage across cultures anywhere in the world. Using a variety of proven processes, learn how to:.Parachute into any culture and getthe job done while respecting localcustoms..Avoid costly mistakes in your cross-cultural interactions..Use the Global Results Pyramid™ todecode a national or corporate culture..Work with Global Integrator™ to navigate cross-cultural mergers and joint ventures..Orchestrate global meetings and tele-conferences that create alignment.

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Editorial Reviews

Publishers Weekly
"Globalization is both good and bad news," writes Zweifel, CEO of the Swiss Consulting Group, which has 20 years of experience in cross-cultural management and human-centered strategy. It's good because it "presents us with new opportunities, and bad because it challenges our assumptions about what it means to be human today." Addressing these challenges, Zweifel fills this book-the first in the press's Global Leader Series-with assessments of the global landscape and its recent changes. Leaders would do well to heed Zweifel's advice; he reminds them of the high cost of mistakes when cultures clash (they "can run into billions of dollars, as the cases of Coca-Cola, DaimlerChrysler" and others illustrate). Although Zweifel isn't precise in explaining how to deal with specific countries (he drops anecdotes about promise-keeping Swedes and laid-back Latinos here and there), he does lay out general-and vital-rules that players in the global business game should be aware of, such as the ever-important "never take English for granted." (July) Copyright 2003 Reed Business Information.
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Product Details

  • ISBN-13: 9781590790519
  • Publisher: Select Books, Incorporated
  • Publication date: 1/1/2010
  • Series: Global Leader Series series
  • Pages: 86
  • Product dimensions: 5.90 (w) x 8.90 (h) x 0.40 (d)

Meet the Author

Thomas D.Zweifel is CEO of Swiss Consulting Group and a professor of leadership and cross-cultural man-agement at Columbia University. By focusing on unleashing the human spirit, he has coached hundredsof managers on five continents since 1984 to produce breakthrough results.Now he pours his secrets into aseries of path-breaking books.

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Table of Contents

Culture Clash is worth real money for global companies. If you want to build or manage a global high-performance team, read this book and give it to everyone around you. (Managing Director, Human Resources, UBS Warburg)
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Customer Reviews

Average Rating 5
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Sort by: Showing all of 5 Customer Reviews
  • Anonymous

    Posted December 7, 2005

    Culture Clash

    This book is a must read. For anyone in business looking to climb the corporate ladder this book offers very valuable insight. The author shares his broad and fascinating experiences working with different cultures. I couldn't put this book down. It was a real eye opener.

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  • Anonymous

    Posted November 27, 2005

    Very good book

    What is particularly great about this book is that it has so many telling examples, which allows the reader to compare them with his or her own culture. Reading this book has made me think a lot about the characteristics of the Danish culture (my culture). The qoute on the Germans 'But how do we do this? I can't see that this can be done' - that is so Danish! Such insight is very helpful, because knowing intellectually that your own culture is 'a set of rituals and norms' as all other cultures is one thing, but actually being able to see the specific characteristics of your own culture is so much more! Helle Vincentz Jørgensen, journalist and writer, New York.

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  • Anonymous

    Posted October 30, 2003

    A Key Book For A Viable Future

    This book is essential reading for anyone who interacts with people of other cultures, personally or professionally. The author points out that it is in our self-interest to listen accurately and respectfully to everyone, taking the case that even family members come from different cultures.

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  • Anonymous

    Posted July 16, 2003

    Outstanding!

    This book is simply amazing: very well documented, accurate and funny, easy to read and to use in my sessions: i've already recommended it to several clients who love it too: simply outstanding!

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  • Anonymous

    Posted June 9, 2010

    No text was provided for this review.

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