Customer Communications, 1999-2000

Be the first to write a review
Marketplace (New and Used)
Paperback (5TH)
from
$9.64
$37.99 List Price (Save 75%)
Usually ships in 1-2 business days
All (3)  
Used (3)  
New (0)  
Close
Sort by
Page 1 of 1
Showing All
$9.64
(Save 75%)
theliteraryshop
Seller since 2009

Feedback rating:

(93)

Condition:

New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

Very Good
Very good BOOK HAS SHELF WEAR BUT TEXT IS CLEAN.

Ships from: Miami, FL

Usually ships in 1-2 business days

  • •Canadian
  • •International
  • •Standard, 48 States
  • •Standard (AK, HI)
  • •Express, 48 States
  • •Express (AK, HI)
$18.99
(Save 50%)
Better World Books UK
Seller since 2010

Feedback rating:

(34)

Condition: Good
Good Ships from the UK. Former Library book. Shows some signs of wear, and may have some markings on the inside. Your purchase also supports literacy charities. *****PLEASE NOTE: ... This item is shipping from an authorized seller in Europe. In the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** Read more Show Less

Ships from: Dunfermline, United Kingdom

Usually ships in 1-2 business days

  • •Canadian
  • •Standard, 48 States
  • •Standard (AK, HI)
$24.91
(Save 34%)
Anybook Ltd.
Seller since 2011

Feedback rating:

(44)

Condition: Good
1999 This book has soft covers. Ex-library, With usual stamps and markings, In good all round condition., 700g, 9780750643672. *****PLEASE NOTE: This item is shipping from an ... authorized seller in Europe. In the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** Read more Show Less

Ships from: Lincoln, United Kingdom

Usually ships in 1-2 business days

  • •Canadian
  • •International
  • •Standard, 48 States
  • •Standard (AK, HI)
  • •Express, 48 States
  • •Express (AK, HI)
Page 1 of 1
Showing All
Close
Sort by

Overview

Customer Communications is specifically developed and written for students studying for the Customer Communications module of the CIM Certificate. This book, as with the others in the series, has been completely revised to match the 1999 syllabus for the CIM qualifications.

It is designed to help you pass your professional examinations first time, and give you practical marketing knowledge for use in your further career. Butterworth Heinemann have worked in close conjunction with the Education Division of the CIM to make completely sure that the ...

See more details below
Sending request ...

More About This Book

Overview

Customer Communications is specifically developed and written for students studying for the Customer Communications module of the CIM Certificate. This book, as with the others in the series, has been completely revised to match the 1999 syllabus for the CIM qualifications.

It is designed to help you pass your professional examinations first time, and give you practical marketing knowledge for use in your further career. Butterworth Heinemann have worked in close conjunction with the Education Division of the CIM to make completely sure that the materials are up to date and exactly meet the CIM's requirements.

The book includes uniquely valuable material for the serious CIM student including
· Recent examination papers
· Glossary of key terms
· Highly interactive text with questions, activities and highlighted key points
· The ONLY workbooks to include the CIM senior examiners own specimen answers and examination reports

Officially endorsed by the CIM Approved by the CIM Chief Examiner Written by CIM Senior Examiner for the Customer Communications module

Customer Communications is specifically developed and written for students studying for the Customer Communications module of the CIM Certificate. This book, as with the others in the series, has been completely revised to match the 1999 syllabus for the CIM qualifications.

Editorial Reviews

Booknews
Provides students studying for the Customer Communications in Marketing modules of the CIM certificate with easy-to-digest syllabus coverage and a clear focus on the examination in the form of useful study hints, tips for exam success and question practice, and explained answers. Includes recent exam papers, activities and key points, and a glossary. This is the only workbook to include CIM senior examiners' own specimen answers and exam reports. The author is the CIM Senior Examiner for the Customer Communications module. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Product Details

  • ISBN-13: 9780750643672
  • Publisher: Taylor & Francis, Inc.
  • Publication date: 11/15/1999
  • Edition description: 5TH
  • Edition number: 5
  • Pages: 199

Table of Contents

Each workbook contains: Text closely based on CIM new syllabus; Chief Examiner's introduction; How to use the workbook section; How to plan your time; Revision planner; Chapter tasks and case studies; Glossary of key terms; Specimen exam questions and answers.

Customer Reviews

Be the first to write a review
( 0 )

Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Review Guidelines
Add Recommendations
Your Name: Create a Pen Name or Leave Anonymously

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identiy on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

We're sorry, but penname is already taken.

Please select one of the following:
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

penname is available!

By visiting the BN.com website or marking a purchase on BN.com, a User is deemed to have accepted the Terms of Use.

Continue Anonymously

Welcome, penname

You have successfully created your Pen Name. Start enjoying the benefits of the BN.com Community today.

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)
500 character limit