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| Acknowledgments | ||
| Introduction | ||
| Ch. 1 | Dimensional Modeling Primer | 1 |
| Ch. 2 | Retail Sales | 29 |
| Ch. 3 | Inventory | 67 |
| Ch. 4 | Procurement | 89 |
| Ch. 5 | Order Management | 107 |
| Ch. 6 | Customer Relationship Management | 141 |
| Ch. 7 | Accounting | 173 |
| Ch. 8 | Human Resources Management | 187 |
| Ch. 9 | Financial Services | 199 |
| Ch. 10 | Telecommunications and Utilities | 217 |
| Ch. 11 | Transportation | 229 |
| Ch. 12 | Education | 243 |
| Ch. 13 | Health Care | 255 |
| Ch. 14 | Electronic Commerce | 277 |
| Ch. 15 | Insurance | 305 |
| Ch. 16 | Building the Data Warehouse | 331 |
| Ch. 17 | Present Imperatives and Future Outlook | 371 |
| Glossary | 389 | |
| Index | 419 |
Overview