Dealing with Difficult Parents [NOOK Book]

Overview

This book helps teachers, principals, superintendents, and all educators develop a repertoire of tools and skills for comfortable and effective interaction with parents. It shows you how to deal with the parent who is bossy, volatile, argumentative, aggressive, or maybe the worst - apathetic. It provides specific phrases to use with parents to help you avoid using "trigger" words which unintentionally make matters worse. It will show you how to deliver bad news to good parents, how to build positive credibility ...
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Dealing with Difficult Parents

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Overview

This book helps teachers, principals, superintendents, and all educators develop a repertoire of tools and skills for comfortable and effective interaction with parents. It shows you how to deal with the parent who is bossy, volatile, argumentative, aggressive, or maybe the worst - apathetic. It provides specific phrases to use with parents to help you avoid using "trigger" words which unintentionally make matters worse. It will show you how to deliver bad news to good parents, how to build positive credibility to all types of parents, and how to foster the kind of parent involvement which leads to student success.
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Product Details

  • ISBN-13: 9781317927709
  • Publisher: Taylor & Francis
  • Publication date: 8/16/2013
  • Sold by: Barnes & Noble
  • Format: eBook
  • Pages: 176
  • Sales rank: 700,551
  • File size: 418 KB

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Sort by: Showing all of 2 Customer Reviews
  • Anonymous

    Posted April 2, 2001

    HEADACHE RELIEF!

    Do you find it challenging and frustrating to deal with the parent who is bossy? argumentative? apathetic? intimidating? What's the best way to deliver bad news to parents? Written for teachers, administrators, and other educators, this book will help you work with the most difficult parents in the most challenging situations. It shows you how to avoid the 'trigger' words which serve only to make bad situations worse, use the right words and phrases to develop more positive relationships with parents, deal with parents who accuse you of not being 'fair', and build positive relationships with even the most challenging parents. With vivid examples, this book will show you how to handle a parent's complaint when the parent is right, use body language to influence the way parents react to what you say, make it easy to contact parents during the day to inform them when their children have done something worthy of praise (achieved a high grade, helped another student, etc.), and increase parent involvement in their children's education both at school and at home. Dr. Todd Whitaker, a former middle and high school principal is currently Assoc. Prof. of Educ. Leadership at Indiana State University. He is the author of several best selling books. He has keynoted state, national, and international conferences and is a highly sought presenter for teachers and principals. Dr. Douglas J. Fiore, a former teacher & principal, is currently on the faculty of the State University of West Georgia.

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  • Anonymous

    Posted November 6, 2009

    No text was provided for this review.

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