Every day, we encounter all kinds and types of people from family members to coworkers to strangers at the store. While I would love to tell you that every encounter will be one of the most pleasant, unfortunately, this just isn't true. There is usually at least one person bound to make your day more difficult, whether they are acting intentionally or not.
Every day, we encounter all kinds and types of people from family members to coworkers to strangers at the store. While I would love to tell you that every encounter will be one of the most pleasant, unfortunately, this just isn't true.
There is usually at least one person bound to make your day more difficult, whether they are acting intentionally or not.
In Jackie Alexander's “Dealing with Difficult People", you can learn the “ins and outs” of how to make a difficult situation much more pleasant. This can be done just by knowing a few handy tips and advice to help you weave your way through the “difficulty landmine”.
Learn to identify the 10 different types of difficult people that you may come across - beware of the aptly named, “Sly Sniper “, or at least know when you've just been sniped and how to recover from the encounter.
In this “matter-of-fact” book, you'll also learn to identify the difficult people you will find in the workplace. While they fit into the 10 different types, they tend to be harder to identify as people may be very amicable outside the workplace, but become very difficult inside. Learn to recognize the difficult traits that rear their “ugly-heads” in co-workers and learn how to avoid and/or deal with these difficulties in a more productive manner for everyone, making YOU the hero!
You'll even receive some great advice on how to deal with a more difficult boss.
Yes, you can make each a bit more pleasant by just reading this book and taking the advice as your new armor in communicating with difficult people..
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Overview
There is usually at least one person bound to make your day more difficult, whether they are acting intentionally or not.
In Jackie Alexander's “Dealing with Difficult ...