Dealing with Difficult People

Dealing with Difficult People

by Karen Mannering
     
 

An unavoidable aspect of working life, dealing with difficult people can have a major impact on one's career and well-being. This book, written by a leading expert with years of practical experience, will provide the tools to be able to deal with all types of working relationship. Areas covered include how to define a difficult person; how to read body

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Overview

An unavoidable aspect of working life, dealing with difficult people can have a major impact on one's career and well-being. This book, written by a leading expert with years of practical experience, will provide the tools to be able to deal with all types of working relationship. Areas covered include how to define a difficult person; how to read body language and other unspoken messages; how to deal with difficult employees, colleagues, and bosses; and how to understand yourself and deal with difficult aspects of your own personality.

Product Details

ISBN-13:
9780340946510
Publisher:
Hodder & Stoughton, Ltd.
Publication date:
04/01/2009
Series:
Instant Manager
Edition description:
New Edition
Pages:
224
Product dimensions:
5.10(w) x 7.90(h) x 0.70(d)

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