Dealing with Difficult People

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More About This Textbook

Overview

An unavoidable aspect of working life, dealing with difficult people can have a major impact on one's career and well-being. This book, written by a leading expert with years of practical experience, will provide the tools to be able to deal with all types of working relationship. Areas covered include how to define a difficult person; how to read body language and other unspoken messages; how to deal with difficult employees, colleagues, and bosses; and how to understand yourself and deal with difficult aspects of your own personality.

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Product Details

  • ISBN-13: 9780340946510
  • Publisher: Hodder & Stoughton, Ltd.
  • Publication date: 4/1/2009
  • Series: Instant Manager
  • Edition description: New Edition
  • Pages: 224
  • Product dimensions: 5.10 (w) x 7.90 (h) x 0.70 (d)

Meet the Author

Karen Mannering is the author of Dealing with Difficult People in a Week.

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