Dealing With Problem Employees: A Legal Guide / Edition 4
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Dealing With Problem Employees: A Legal Guide / Edition 4

by Amy DelPo, Lisa Guerin
     
 

ISBN-10: 1413307116

ISBN-13: 9781413307115

Pub. Date: 12/02/2007

Publisher: NOLO

Take control of your problems and your workplace.

Do you have an employee who isn't performing, isn't producing or doesn't show up at all? Or does your workplace seem to be a breeding ground for all kinds of employee problems, large and small? No matter what the problem is, this book can help.

Dealing With Problem Employees provides proven techniques--

Overview

Take control of your problems and your workplace.

Do you have an employee who isn't performing, isn't producing or doesn't show up at all? Or does your workplace seem to be a breeding ground for all kinds of employee problems, large and small? No matter what the problem is, this book can help.

Dealing With Problem Employees provides proven techniques-- and more importantly, immediate fixes-- for dealing with the inevitable problem employee. Find out how to:

• avoid hiring problem employees
• recognize who is and isn't a problem employee
• help problem employees get back on track
• investigate problems and complaints
• conduct performance evaluations
• apply progressive discipline
• suspend employees
• fire employees
• handle severances and references
• institute effective policies and procedures

The 4th edition is completely updated to reflect the latest employment laws in your state. It also provides sample policies, forms and checklists to help you create a trouble-free workplace.

Product Details

ISBN-13:
9781413307115
Publisher:
NOLO
Publication date:
12/02/2007
Pages:
544
Product dimensions:
7.00(w) x 9.00(h) x 1.00(d)

Table of Contents

Introduction

The High Cost of Problem Employees
How This Book Can Help
Who Should Read This Book
Who Should Not Read This Book

1. What's Your Problem?
Performance or Productivity Problems
Interpersonal Problems
Insubordination
Excessive Absenteeism
Drugs and Alcohol
Theft and Dishonesty
Violence

2. Employment Law Basics
Employment at Will
Employment Contracts
Breaches of Good Faith and Fair Dealing
Violations of Public Policy
Discrimination and Retaliation

3. Performance Evaluations
The Benefits of an Evaluation System
Step 1: Create Performance Objectives
Step 2: Observe and Document Employee Performance
Step 3: Conduct Interim Meetings to Discuss Progress and Problems
Step 4: Conduct the Year-End Evaluation

4. Progressive Discipline
The Benefits of Progressive Discipline
The Steps of Progressive Discipline
How Progressive Discipline Works
Guidelines for Avoiding Legal Trouble
Sample Progressive Discipline Policy

5. Complaints and Investigations
When Investigation Is Necessary
Complaint Policies and Procedures
Preparing to Investigate
Conducting Interviews
Written and Physical Evidence
Employees' Rights to Privacy
Making the Decision

6. Dispute Resolution Programs
Types of Alternative Dispute Resolution
Which Procedures Are Right for Your Company?
Tips for Creating an Effective Program

7. Making the Decision to Fire
Is It Time to Consider Firing?
Making the Decision to Fire: An Employer's Checklist

8. Planning for the Aftermath
Legal Constraints on What You Say
What to Tell Coworkers
What to TellReference Seekers
Continuing Health Insurance
Unemployment Compensation
Written Explanations of the Termination

9. Severance and Releases
Are You Obligated to Pay Severance?
Should You Pay Severance?
Should You Ask for a Release?
What Should You Offer?
Writing a Release
Agreements to Protect Your Business

10. How to Fire
The Termination Meeting
The Exit Interview

11. Looking Forward
Improve Your Hiring Process
Workplace Policies

12. Researching the Law and Hiring a Lawyer
When to Hire a Lawyer
How to Find a Good Lawyer
Legal Fees
Working With Your Lawyer
Firing a Lawyer
Doing Your Own Legal Research

Appendix
Federal Agencies That Enforce Workplace Laws
Federal Fair Employment Laws
State Laws Prohibiting Discrimination in Private Employment
Agencies That Enforce Laws Prohibiting Discrimination in Employment
Departments of Labor
State Departments of Insurance

Index

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