Decision Making in Action: Models and Methods

Decision Making in Action: Models and Methods

by Gary A. Klein, Judith Orasanu, Roberta Calderwood
     
 

This book describes the new perspective of naturalistic decision making. The point of departure is how people make decisions in complex, time-pressured, ambiguous, and changing environments. The purpose of this book is to present and elaborate on past models developed to explain this type of decision making. The central philosophy of the book is that classical

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Overview

This book describes the new perspective of naturalistic decision making. The point of departure is how people make decisions in complex, time-pressured, ambiguous, and changing environments. The purpose of this book is to present and elaborate on past models developed to explain this type of decision making. The central philosophy of the book is that classical decision theory has been unproductive since it is so heavily grounded in economics and mathematics. The contributors believe there is little to be learned from laboratory studies about how people actually handle difficult and interesting tasks; therefore, the book presents a critique of classical decision theory. The models of naturalistic decision making described by the contributors were derived to explain the behavior of firefighters, business people, jurors, nuclear power plant operators, and command-and-control officers. The models are unique in that they address the way people use experience to frame situations and adopt courses of action. The models explain the strengths of skilled decision makers. Naturalistic decision research requires the examination of field settings, and a section of the book covers methods for conducting meaningful research outside the laboratory. In addition, since his approach has applied value, the book covers issues of training and decision support systems.

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Product Details

ISBN-13:
9780893919436
Publisher:
Greenwood Publishing Group, Incorporated
Publication date:
01/01/1993
Series:
Cognition and Literacy Series
Edition description:
New Edition
Pages:
448
Product dimensions:
5.68(w) x 8.94(h) x 1.00(d)

Table of Contents

Preface
Acknowledgments
Sect. AIntroduction
1The Reinvention of Decision Making3
2Why Classical Decision Theory Is an Inappropriate Standard for Evaluating and Aiding Most Human Decision Making21
3Three Paradigms for Viewing Decision Biases36
4The Naturalistic Basis of Decision Biases51
Sect. BModels of Naturalistic Decision Making
5Converging Themes in the Study of Decision Making in Realistic Settings103
6A Recognition-Primed Decision (RPD) Model of Rapid Decision Making138
7Image Theory: Personal and Organizational Decisions148
8Deciding and Doing: Decision Making in Natural Contexts158
9Decision Making as Argument-Driven Action172
10The Search for a Dominance Structure in Decision Making: Examining the Evidence182
11A Theory of Explanation-Based Decision Making188
Sect. CMethods of Naturalistic Decision Research
12Naturalistic Decision Making from a Brunswikian Viewpoint: Its Past, Present, Future205
13Process-Tracing Methods for the Study of Cognition Outside of the Experimental Psychology Laboratory228
14A Comment on Applying Experimental Findings of Cognitive Biases to Naturalistic Environments252
Sect. DApplications of Naturalistic Decision Models
15The Bottom Line: Naturalistic Decision Aiding265
16Evolutionary Design of Systems to Support Decision Making270
17A Model to Support Development of Situation Assessment Aids287
18Training Decision Makers for the Real World306
19Team Decision Making in Complex Environments327
20Team Decision-Making Biases: An Information-Processing Perspective346
Sect. EReview of Current Progress
21A Laboratory Scientist's View of Naturalistic Decision Making362
22Twenty Questions: Suggestions for Research in Naturalistic Decision Making389
23Conclusions: Decision Making in Action404
References412
Author Index461
Subject Index472

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