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Defining Moments: When Managers Must Choose between Right and Right

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Overview

"Defining moments," according to Badaracco, occur when managers face business problems that trigger difficult, deeply personal questions. In deciding how to act, managers reveal their inner values, test their commitment to those values, and ultimately shape their characters. Badaracco builds a framework for approaching these dilemmas around three cases of increasing complexity, reflecting the escalating responsibilities managers face as they advance in their careers. The first story presents a young man whose choice will affect him only as an individual; the second, a department head, whose decision will influence his organization; the third, a corporate executive, whose actions will have much larger, societal ramifications. To guide the decision-making process, Badaracco draws on the insights of four philosophers—Aristotle, Machiavelli, Nietzsche, and James—because they offer practical rather than theoretical advice. He thus bridges the gap between classroom philosophy and corporate pragmatism. The result is a flexible framework that managers can draw on to resolve issues of conflicting responsibility in practical ways.

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Editorial Reviews

Booknews
Explores the question of whether one can govern innocently in a business world where personal ethics may interfere with the needs of the organization. The author draws on three manager case studies, literature, and moral philosophers such as Machiavelli, Nietzsche, and Marcus Aurelius to discuss ways in which managers can think about ethical dilemmas in their work life. Annotation c. by Book News, Inc., Portland, Or.
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Product Details

  • ISBN-13: 9780875848037
  • Publisher: Harvard Business Review Press
  • Publication date: 9/28/1997
  • Pages: 160
  • Sales rank: 252,303
  • Product dimensions: 6.42 (w) x 9.33 (h) x 0.71 (d)

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Sort by: Showing all of 2 Customer Reviews
  • Anonymous

    Posted April 23, 2004

    OK

    A good case example/how to book without a lot of philosophical justification as to what we ought to do. Read Berumen's Do No Evil for a more complete analysis.

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  • Anonymous

    Posted January 14, 2010

    No text was provided for this review.

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