Delivering IT and eBusiness Value [NOOK Book]

Overview

'Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance.

Chapters 1,2 and 3 detail an approach to IT evaluation whilst chapters 4 and 5 build on these by showing two distinctive approaches to linking IT to business performance. The remaining three chapters deal with a range of evaluation issues emerging as important - specifically Internet evaluation, Y2K ...
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Delivering IT and eBusiness Value

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Overview

'Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance.

Chapters 1,2 and 3 detail an approach to IT evaluation whilst chapters 4 and 5 build on these by showing two distinctive approaches to linking IT to business performance. The remaining three chapters deal with a range of evaluation issues emerging as important - specifically Internet evaluation, Y2K and beyond, EMU, quality outsourcing, infrastructure, role of benchmarking, and cost of ownership issues that practitioners regularly encounter.

Audience: IT/IS managers and directors. Finance directors. Commerical directors who are interested in how to evaluate corporate expenditure on IT and IS.

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Product Details

  • ISBN-13: 9781136411793
  • Publisher: Taylor & Francis
  • Publication date: 6/17/2013
  • Sold by: Barnes & Noble
  • Format: eBook
  • Pages: 320
  • Sales rank: 767,815
  • File size: 3 MB

Meet the Author

Andersen Professor of Information Management and E-Business at Warwick University Business School, UK. Associate Fellow at Templeton College, Oxford and holds visiting chairs at Erasmus and Melbourne Universities.

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Table of Contents

Butterworth-Heinemann/Computer Weekly Professional Series
About the authors
Acknowledgements
1 Introduction: trends and challenges in IT evaluation 1
2 Answering the challenges: lifecycle evaluation and more 19
3 Project planning for risk, prioritization and benefits 43
4 Project management and post-implementation evaluation 87
5 Developing a balanced business scorecard for IT 123
6 Sink or swim: evaluation as the key to IT outsourcing 159
7 E-valuation (1): not business as usual? 191
8 E-valuation (2): four approaches 213
9 Perennial issues: from infrastructure and benchmarking to mergers and acquisitions 247
References 289
Index 295
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