Dental Reception and Practice Management / Edition 1

Paperback (Print)
Buy New
Buy New from
Used and New from Other Sellers
Used and New from Other Sellers
from $47.49
Usually ships in 1-2 business days
(Save 47%)
Other sellers (Paperback)
  • All (11) from $47.49   
  • New (7) from $67.42   
  • Used (4) from $47.49   


This book is a comprehensive resource dedicated to dental receptionists and practice managers. It is written by a leading trainer in the field who provides valuable coverage of both spheres of work.The book is designed to be both a reference to new dental administrators, from training to their first day in the dental team, as well as being a valuable reference source to expand and underpin the existing knowledge of experienced receptionists and practice managers. In particular, the book highlights best practice and signposts emerging aspects of the roles available to dental receptionists and practice managers.

Read More Show Less

Editorial Reviews

From the Publisher
"The book provides a vast amount of information in a lot of detail on aspects of personal as well as work life. Although not a crucial read for British undergraduates, it would be useful for any dentist seeking further knowledge on setting up a practice, or who has an interest in management." (British Dental Journal, 10 December 2010)
Read More Show Less

Product Details

  • ISBN-13: 9781405138888
  • Publisher: Wiley
  • Publication date: 2/13/2007
  • Edition number: 1
  • Pages: 232
  • Product dimensions: 6.90 (w) x 9.70 (h) x 0.60 (d)

Meet the Author

The Author Glenys Bridges is Managing Director of the Dental Resource Company

Read More Show Less

Table of Contents

Section 1: Overview of Dental Care Administration.

1 Introduction.

2 Understanding the Culture of Dental Care.

3 Who’s Who in Dentistry.

Section 2 Front of House Skills.

1 Front-of-House Communication Skills.

2 Understanding Patients’ Rights.

3 Workplace Safety.

4 Understanding Treatment Options.

5 Administrative Skills.

6 Payment Plans.

7 Computers in Dentistry.

8.Understanding Dental Terminology.

Section 3: Planning and Managing Dental Services.

1 Managing People.

2 Planning and Managing Systems.

3 Conclusion

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)