The Design of Everyday Things / Edition 1

The Design of Everyday Things / Edition 1

3.7 19
by Donald A. Norman
     
 

ISBN-10: 0385267746

ISBN-13: 9780385267748

Pub. Date: 02/01/1990

Publisher: Knopf Doubleday Publishing Group

First business discovered quality as a key competitive edge; next came service. Now, Donald A. Norman reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how and why some products satisfy customers while others only frustrate them.  See more details below

Overview

First business discovered quality as a key competitive edge; next came service. Now, Donald A. Norman reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how and why some products satisfy customers while others only frustrate them.

Product Details

ISBN-13:
9780385267748
Publisher:
Knopf Doubleday Publishing Group
Publication date:
02/01/1990
Series:
Previously Published as the Psychology of Everyday Things Series
Pages:
256
Product dimensions:
5.42(w) x 8.14(h) x 0.80(d)

Table of Contents

Preface to the Paperback Editionv
Prefaceix
1The Psychopathology of Everyday Things1
2The Psychology of Everyday Actions34
3Knowledge in the Head and in the World54
4Knowing What to Do81
5To Err Is Human105
6The Design Challenge141
7User-Centered Design187
Notes219
Suggested Readings237
References241
Index249

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The Design of Everyday Things 4.3 out of 5 based on 0 ratings. 3 reviews.
Guest More than 1 year ago
Norman argues that most "human error" is design error, that things should be as intuitively simple as possible, and that there should be safeguards against making serious errors. How reasonable! How intelligent! How rarely followed. I thoroughly enjoyed reading this book and I constantly find myself thinking about it, quoting it and recommending it to friends. Unfortunately, it can't be force-fed to all would-be designers, but it gives me ammunition and armor against their excuses.
Guest More than 1 year ago
A splendid book. Well written and well argued. The author's premise is that 'form follows function' far too infrequently and he suggests some ways of improving things as well as giving some pointed (and often hilarious) criticism of contemporary design. It only misses a fifth star because it is a little over-long.
Guest More than 1 year ago
Hi. I'm a M.S. student in the dept. of STS (Sci & Tech Studies) at RPI (Rensselaer Polytechnic Institute). I found this book on the bookshelf by chance and took a look at it, and WOW! Though this book was not the textbook I had to use (it was a textbook for other class), I bought it. You will find it quite interesting.