The Design of Everyday Things / Edition 1by Donald A. Norman
Pub. Date: 02/01/1990
Publisher: Knopf Doubleday Publishing Group
First business discovered quality as a key competitive edge; next came service. Now, Donald A. Norman reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how and why some products satisfy customers while others only frustrate them. See more details below
First business discovered quality as a key competitive edge; next came service. Now, Donald A. Norman reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how and why some products satisfy customers while others only frustrate them.
- Knopf Doubleday Publishing Group
- Publication date:
- Previously Published as the Psychology of Everyday Things Series
- Product dimensions:
- 5.42(w) x 8.14(h) x 0.80(d)
Table of Contents
|Preface to the Paperback Edition||v|
|1||The Psychopathology of Everyday Things||1|
|2||The Psychology of Everyday Actions||34|
|3||Knowledge in the Head and in the World||54|
|4||Knowing What to Do||81|
|5||To Err Is Human||105|
|6||The Design Challenge||141|
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Most Helpful Customer Reviews
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Norman argues that most "human error" is design error, that things should be as intuitively simple as possible, and that there should be safeguards against making serious errors. How reasonable! How intelligent! How rarely followed. I thoroughly enjoyed reading this book and I constantly find myself thinking about it, quoting it and recommending it to friends. Unfortunately, it can't be force-fed to all would-be designers, but it gives me ammunition and armor against their excuses.
A splendid book. Well written and well argued. The author's premise is that 'form follows function' far too infrequently and he suggests some ways of improving things as well as giving some pointed (and often hilarious) criticism of contemporary design. It only misses a fifth star because it is a little over-long.
Hi. I'm a M.S. student in the dept. of STS (Sci & Tech Studies) at RPI (Rensselaer Polytechnic Institute). I found this book on the bookshelf by chance and took a look at it, and WOW! Though this book was not the textbook I had to use (it was a textbook for other class), I bought it. You will find it quite interesting.