Designing and Developing Training Programs: Pfeiffer Essential Guides to Training Basics / Edition 1

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A comprehensive resource, this book offers detailed guidelines and tools to help trainers (both new and seasoned) to design training workshops that will be meet objectives and engage participants. This comprehensive book offers step-by-step information that walks trainers through all phases of designing a winning workshop. The book contains best practices for designing and developing training programs including information on planning a project, assessing the audience, covering needs, creating performance-based objectives, when and if to use off-the-shelf programs, developing enabling objectives, pacing, creating activities, test-running your program, and much more.

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Product Details

  • ISBN-13: 9780470404690
  • Publisher: Wiley
  • Publication date: 12/30/2009
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 304
  • Sales rank: 261,181
  • Product dimensions: 7.00 (w) x 9.20 (h) x 0.90 (d)

Meet the Author

Janis Fisher Chan, a highly experienced writer, instructional designer, trainer, and developmental editor, is the cofounder of a successful training company and author of several books and training programs, including E-Mail: A Write It Well Guide and The Academic Manager's Guide to Meetings from Jossey-Bass.

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Table of Contents



1. Why You Need a Plan.

2. Planning Instructional Programs.

3. What to Consider When Using ADDIE.

What's Next?


1. What's a Needs Assessment?

2. Gathering Information.

3. Analyzing the Information.

4. Consider the Stakeholders.

5. Consider the Learners.

6. Identifying Constraints and Other Factors That Impact the Training Program Design.

7. Determine Who Should Be Involved in Designing the Training Program.

8. Design It or Buy It?

What's Next?


1. Why Learning Objectives Matter.

2. What a Learning Objective Should Be.

3. What Makes a Learning Objective Useful?

4. How to Develop Learning Objectives.

5. Enabling Objectives.

What's Next?


1. Overview of Training Delivery Methods.

2. Characteristics of Common Delivery Methods.

3. How to Choose a Delivery Method.

What's Next?


1. A Learner-Centered Approach to Content.

2. Nice-to-Know vs. Must-Know Content.

3. How to Identify Content.

What's Next?


1. What to Consider About Activities.

2. Components of an Experiential Learning Activity.

3. Types of Activities.

What's Next?


1. What's Involved in Structuring a Training Program.

2. Determining the Sequence.

4. Planning the Opening and the Closing.

5. Checking the Timing.

6. Identifying Visuals, Media, and Training Aids.

7. Preparing a Preliminary Agenda.

What's Next?


1. Using a Training Materials Work Plan.

2. Developing Participant Materials.

3. Developing Trainer Materials.

4. Developing the Slides

5. Identifying Materials for Activities.

6. Validating the Training Program.

What's Next?


1. The Function of Evaluation.

2. Questions an Evaluation Needs to Answer.

3. How to Conduct an Evaluation.

What's Next?


1. Overview of Distance Learning Programs.

2. Deciding When and How to Use Distance Learning.

3. Design Principles for Virtual and Remote Training Programs.


About the Author.

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