Designing and Managing Programs: An Effectiveness-Based Approach / Edition 4

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Overview

Designing and Managing Programs: An Effectiveness-Based Approach, Fourth Edition, by Peter M. Kettner is an updated version of THE classic book on program planning, design, and implementation. Students will learn to track one phase of the program planning process to the next, resulting in a solid understanding of the issues of internal consistency and planning integrity.
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Editorial Reviews

Booknews
Examines the theoretical foundations and varied phases that go into building effective social service programs. After discussing social need identification, the author explore program design, goal-setting, budget development and management, administration, and program evaluation. Annotation c. by Book News, Inc., Portland, Or.
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Product Details

  • ISBN-13: 9781412995160
  • Publisher: SAGE Publications
  • Publication date: 2/28/2012
  • Series: SAGE Sourcebooks for the Human Services Series
  • Edition description: Fourth Edition
  • Edition number: 4
  • Pages: 344
  • Sales rank: 87,013
  • Product dimensions: 6.00 (w) x 8.90 (h) x 0.90 (d)

Meet the Author

Peter M. Kettner is Professor Emeritus at the Arizona State University School of Social Work. He is the author of six books, 50 articles, monographs, and book chapters on the topics of purchase-of-service contracting, privatization, macro practice in social work, human services planning, and social work administration. Over his 30 year career in academia he served as a consultant to five different state human service agencies and dozens of local nonprofit agencies on their purchase of service contracting practices and in the design and implementation of effectiveness-based planning systems. In retirement he has continued his writing and consultation with local government and nonprofit agencies.

Lawrence L. Martin is Professor of Public Affairs, Social Work and Public Administration at the University of Central Florida in Orlando. He was previously on the faculty of the Columbia University School of Social Work in New York City where he directed the program in social work administration. He is the author of 20 books and major monographs and over 100 articles and book chapters.

Robert M. Moroney is Professor of Social Policy and Planning at the School of Social Work at Arizona State University. He is the author of ten books and over 60 articles and book chapters on various aspects of policy, planning, and program evaluation. He currently serves as a board member of the Rosalyn Carter Institute for Human Development. He does extensive consultation with numerous national, state, and local human service organizations.

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Table of Contents

List of Tables and Figures
Preface
Part I. Assessing Current Practices
1. Contemporary Issues in Social Service Program Planning and Administration
Part II. Problem Analysis/Needs Assessment
2. The Contribution of Theory to Program Planning
3. Understanding Social Problems
4. Needs Assessment: Theoretical Considerations
5. Needs Assessment: Approaches to Measurement
Part III. Planning, Designing, and Tracking the Intervention
6. Selecting the Appropriate Intervention Strategy
7. Setting Goals and Objectives
8. Designing Effective Programs
9. Using Management Information
Part IV. Calculating the Value and Cost of the Intervention
10. Performance Measurement, Monitoring, and Program Evaluation
11. Impact Program Evaluation and Hypothesis Testing
12. Budgeting for Financial Control, Management, and Planning
13. Developing Line-Item, Functional, and Program Budgeting Systems
Afterword: Implementing Effectiveness-Based Program Planning: Practical Implications
Author Index
Subject Index
About the Authors
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