Designing for Growth: A Design Thinking Toolkit for Managers

Overview

Jeanne Liedtka and Tim Ogilvie educate readers in one of the hottest trends in business: "design thinking," or the ability to turn abstract ideas into practical applications for maximal business growth. Liedtka and Ogilvie cover the mind-set, techniques, and vocabulary of design thinking, unpack the mysterious connection between design and growth, and teach managers in a straightforward way how to exploit design's exciting potential.

Exemplified by Apple and the success of its ...

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Designing for Growth: A Design Thinking Toolkit for Managers

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Overview

Jeanne Liedtka and Tim Ogilvie educate readers in one of the hottest trends in business: "design thinking," or the ability to turn abstract ideas into practical applications for maximal business growth. Liedtka and Ogilvie cover the mind-set, techniques, and vocabulary of design thinking, unpack the mysterious connection between design and growth, and teach managers in a straightforward way how to exploit design's exciting potential.

Exemplified by Apple and the success of its elegant products and cultivated by high-profile design firms such as IDEO, design thinking unlocks creative right-brain capabilities to solve a range of problems. This approach has become a necessary component of successful business practice, helping managers turn abstract concepts into everyday tools that grow business while minimizing risk.

Columbia University Press

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Editorial Reviews

800-CEO-Read

This is an eye-opening book that will reveal the action-based approach to design thinking, the series of inaccurate assumptions made in most business thinking, and how to become better at recognizing and strategizing around opportunities that exist within not only our core business, but other avenues as well.

Globe & Mail
[This] book is rich with information on each tool, taking you through the elements clearly and crisply. If design thinking intrigues you, this would be a good place to start.

— Harvey Schachter

AMEX OPEN Forum
Anyone wishing to get up to speed on design thinking by actually test-driving the methodology on their own will find great value in this tutorial-in-a-book

— Matthew May

From the Publisher
This intelligent how-to follow-up to the first wave of popular design books will serve as a useful guide to going through a design project from start to finish.
Daniel H. Pink
The best designers seem to have an almost magical gift for finding creative solutions to problems we didn't even know existed. This book teaches how to capture that magic and turn it into a problem-solving process that can create a better future for your customers and yourself.
Lauri Kien Kotcher
Designing for Growth is for leaders who wish their organizations could grow faster but don't know how to do things differently. It translates what might seem an unexplainable 'creative' process into an accessible language and set of tools. There is no substitute for seeing and touching a tangible example of innovation — and then discovering if people will buy it!
Scott Williams
This book is a magic hat for managers. Reach inside and pull out value creation and inspiration for a process that used to be reserved for magicians of design and white rabbits.
Brendon Burchard
One trait that sets leaders apart is their ability to turn vision into ideas and ideas into action. This utterly refreshing book zeroes in on the iterative dance between ideas and action—sometimes called design thinking—using simple language and clear examples. If you feel like you've been stuck in your left-brain or not utilizing your creative edge to full capacity, consider this book your roadmap to creative nirvana!
R. Lemuel Lasher
Designing for Growth is a well-crafted fusion of an inspired point of view and a coherent framework for understanding how practitioners can more effectively step up the innovation intensity for service and product development. It does so with an engaging voice and a light touch, rich in practical anecdotes and guidelines, yet avoids the drudgery of an academic methodology, by design.
Stanley S. Gryskiewicz
It's time to demystify design and safely place design thinking alongside other tools used by successful practicing managers. As the authors so rightly conclude, 'Find a leader of innovation... and he or she has likely been practicing design thinking all along.' Add the stories and tools found in Designing for Growth (a very compelling read) to your leadership kit to insure innovation and organization renewal become part of your leadership portfolio.
Ryan Armbruster
This book slices through the design thinking fog to provide practical ways to use design methods to generate value for your organization.
Greg Littleton
The most powerful message in this book is its underlying premise: that business is ultimately a social activity performed by humans. With that framework, the authors build a compelling case for user empathy to improve ROI, and they deliver the tools to get you started.
David Wickenden
Jeanne Liedtka and Tim Ogilvie wonderfully illuminate the kind of thinking that twenty-first-century organizations need to solve problems, innovate, and grow. And they give managers a wealth of hands-on tips and tools they can put to work right away. Penetrating insight, practical applications—a terrific combination.
Mark Stein
This isn't a book of answers. It is a book of questions, of how to choose the best ones, and how to get customers and partners to answer them. That's the crux of design thinking. The simple organizing framework—What is? What if? What wows? What works?—is my new mantra for innovation and growth.
Globe & Mail - Harvey Schachter

[This] book is rich with information on each tool, taking you through the elements clearly and crisply. If design thinking intrigues you, this would be a good place to start.

AMEX OPEN Forum - Matthew May

Anyone wishing to get up to speed on design thinking by actually test-driving the methodology on their own will find great value in this tutorial-in-a-book

The Midwest Book Review

A fine survey of a hot business trend.... Highly recommended.

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Product Details

  • ISBN-13: 9780231158381
  • Publisher: Columbia University Press
  • Publication date: 6/21/2011
  • Series: Columbia Business School Publishing Series
  • Edition description: New Edition
  • Pages: 248
  • Sales rank: 128,332
  • Product dimensions: 8.80 (w) x 8.60 (h) x 1.00 (d)

Meet the Author

Jeanne Liedtka is a professor at the Darden Graduate School of Business Administration, University of Virginia. Formerly the executive director of its Batten Institute, a foundation established to develop thought leadership in the fields of entrepreneurship and corporate innovation, she has also served as chief learning officer for the United Technologies Corporation (UTC) and as associate dean of the MBA program at Darden.

Tim Ogilvie is CEO of Peer Insight, an innovation strategy consultancy, where he has pioneered contributions to the emerging disciplines of service innovation, customer experience design, and business model exploration. His clients include AARP, Bank of America, Diebold, GE, Hallmark, Hewlett-Packard, Procter & Gamble, Starwood Hotels, and The Hartford.

Columbia University Press

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Sort by: Showing all of 3 Customer Reviews
  • Posted June 13, 2011

    Valuable Insight for Practical Leaders Who Want to Innovate

    If you read and liked Daniel Pink's, A Whole New Mind, or Tom Kelley's, The Art of Innovation, this book is for you. It helps shift innovation and design from a daunting and abstract goal to a practical and tangible effort. The book will serve as a guide to incorporating design thinking and creativity into existing change management techniques and frameworks. It is a must read for MBAs, management consultants, and general managers.

    1 out of 1 people found this review helpful.

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  • Posted June 10, 2011

    a must-read for managers

    As a venture capitalist, I am a self-described "growth junkie," and, sadly, there has been very little written on the topic of what companies can do differently to accelerate the top line. I'm delighted that Tim (my former business partner) and Jeanne have written this immensely readable and valuable book. The framing questions and tools help organize what is usually a hairy adventure into a manageable process. The more business-oriented tools (such as value chain analysis) felt familiar but the design-based tools (such as journey mapping) were eye-opening. By demystifying the process in plain English the authors make the material accessible to those not trained in design. Any manager charged with growth will benefit from this book...and it's a fun read to boot!

    1 out of 1 people found this review helpful.

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  • Anonymous

    Posted July 23, 2011

    A really helpful book

    This book helps you realize why you get stuck in a development process and what to do about it. The authors did a great job developing a step-by-step guide to improving the products and services you are developing. A very structured, easy to follow handbook that teaches you how to solve problems efficiently and effectively.

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