Designing for the Digital Age: How to Create Human-Centered Products and Services [NOOK Book]

Overview

Whether you're designing consumer electronics, medical devices, enterprise Web apps, or new ways to check out at the supermarket, today's digitally-enabled products and services provide both great opportunities to deliver compelling user experiences and great risks of driving your customers crazy with complicated, confusing technology.

Designing successful products and services in the digital age requires a team with expertise in interaction design, visual design, industrial ...

See more details below
Designing for the Digital Age: How to Create Human-Centered Products and Services

Available on NOOK devices and apps  
  • NOOK Devices
  • NOOK HD/HD+ Tablet
  • NOOK
  • NOOK Color
  • NOOK Tablet
  • Tablet/Phone
  • NOOK for Windows 8 Tablet
  • NOOK for iOS
  • NOOK for Android
  • NOOK Kids for iPad
  • PC/Mac
  • NOOK for Windows 8
  • NOOK for PC
  • NOOK for Mac
  • NOOK Study
  • NOOK for Web

Want a NOOK? Explore Now

NOOK Book (eBook)
$39.99
BN.com price
(Save 42%)$69.99 List Price
Note: This NOOK Book can be purchased in bulk. Please email us for more information.

Overview

Whether you're designing consumer electronics, medical devices, enterprise Web apps, or new ways to check out at the supermarket, today's digitally-enabled products and services provide both great opportunities to deliver compelling user experiences and great risks of driving your customers crazy with complicated, confusing technology.

Designing successful products and services in the digital age requires a team with expertise in interaction design, visual design, industrial design, and other disciplines. It also takes the ability to come up with the big ideas that make a desirable product or service, as well as the skill and perseverance to execute on the thousand small ideas that get your design into the hands of users. It requires expertise in project management, user research, and consensus-building. This comprehensive volume addresses all of these and more.

Kim's book is nothing less than a complete handbook for an entire profession. Kim's unique background in the practice, pedagogy, and epistemology of the design business has given her the experience needed to write the ultimate 'how-to' book. Every step in this fascinating and multi-faceted discipline is described in detail in simple, readable prose, richly illustrated with examples taken from real products, real clients, and real design problems. This book is comprehensive in its scope, exhaustive in its depth, authoritative in its practice, and priceless in its wisdom. I've no doubt that this will become the most dog-eared, annotated and worn-from-many-readings volume in your library."

Alan Cooper

Bestselling author of The Inmates Are Running the Asylum and

About Face 3: The Essentials of Interaction Design

Kim is one of the brightest minds in the world of user experience design.

Her work on Goal-Directed Design and persona development has set

a standard."

Jared Spool

CEO & Founding Principal, User Interface Engineering

Read More Show Less

Product Details

  • ISBN-13: 9781118079881
  • Publisher: Wiley
  • Publication date: 3/25/2011
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • Pages: 768
  • Sales rank: 610,662
  • File size: 31 MB
  • Note: This product may take a few minutes to download.

Meet the Author

Kim Goodwin is VP Design and General Manager at Cooper, where she leads both an integrated practice of interaction, visual, and industrial designers and the development of the acclaimed Cooper U design curriculum. Kim knows the design world from multiple angles; she started as an in-house and freelance designer and spent several years as an in-house creative director before joining Cooper 11 years ago. Kim has led projects involving a tremendous range of design problems, including Web sites, complex analytical and enterprise applications, phones, medical devices, services, and even organizations. Her clients and employers have included everything from one-man startups to the world’s largest companies, as well as universities and government agencies. This range of experience and a passion for teaching have led to Kim’s popularity as an author and as a speaker at conferences and companies around the world.

Read More Show Less

Table of Contents

Foreword.

Introduction.

1 Goal-Directed Product and Service Design.

2 Assembling the Team.

3 Project Planning.

4 Research Fundamentals.

5 Understanding the Business.

6 Planning User Research.

7 Understanding Potential Users and Customers.

8 Example Interview.

9 Other Sources of Information and Inspiration.

10 Making Sense of Your Data: Modeling.

11 Personas.

12 Defining Requirements.

13 Putting It All Together: The User and Domain Analysis.

14 Framework Definition: Visualizing Solutions.

15 Principles and Patterns for Framework Design.

16 Designing the Form Factor and Interaction Framework.

17 Principles and Patterns in Design Language.

18 Developing the Design Language.

19 Communicating the Framework and Design Language.

20 Detailed Design: Making Your Ideas Real.

21 Detailed Design Principles and Patterns.

22 Detailed Design Process and Practices.

23 Evaluating Your Design.

24 Communicating Detailed Design.

25 Supporting Implementation and Launch.

26 Improving Design Capabilities in Individuals and Organizations.

Index.

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing all of 5 Customer Reviews
  • Posted April 3, 2012

    First, I would much rather have books on my Nook. However, havin

    First, I would much rather have books on my Nook. However, having now viewed/used both the print version and the Nook version of this book, it makes absolutely no sense that the Nook version is $20+ more. This, particularly, when the print version looks much much nicer.

    0 out of 1 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted August 4, 2010

    No text was provided for this review.

  • Anonymous

    Posted February 18, 2011

    No text was provided for this review.

  • Anonymous

    Posted July 3, 2009

    No text was provided for this review.

  • Anonymous

    Posted March 8, 2010

    No text was provided for this review.

Sort by: Showing all of 5 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)