Designing Your Organization (w/ CD-ROM): Using the STAR Model to Solve 5 Critical Design Challenges / Edition 1

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Designing Your Organization is a hands-on guide that provides managers with a set of practical tools to use when making organization design decisions. Based on Jay Galbraith’s widely used Star Model, the book covers the fundamentals of organization design and offers frameworks and tools to help leaders execute their strategy. The authors address the five specific design challenges that confront most of today’s organizations:

·        Designing around the customer

·        Organizing across borders

·        Making a matrix work

·        Solving the centralization—and decentralization dilemma

·        Organizing for innovation


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What People Are Saying

From the Publisher
“Jay Galbraith and Amy Kates provide the compass, charts,essential tools and supplies for the journey to organizationeffectiveness in dynamic times. Designing Your Organization,brought forth at a time of major challenges to global business andnational priorities, brings contemporary organization decisionsinto focus and provides clear advice to achieve businessperformance today and tomorrow.”—John D. Hofmeister,president and U.S. country chair, Shell Oil Company

“Should be used by every leader seeking to give theirorganization a competitive advantage. Galbraith offers a practicalframework to align a corporation’s organizational structurewith its business strategy.”—Thomas J. Falk, chairman andCEO, Kimberly-Clark Corporation

“Starting several decades ago, Jay Galbraith wrote aseries of books that essentially defined the field of modernorganization design. Now, with deceptive simplicity, compellinglogic, and immense practicality, he and Amy Kates have summarizedin a single place what every manager needs to know about thisvitally important subject.”—Thomas W. Malone, Patrick J.McGovern Professor of Management; director, MIT Center forCollective Intelligence, MIT Sloan School of Management; andauthor, The Future of Work

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Product Details

  • ISBN-13: 9780787994945
  • Publisher: Wiley
  • Publication date: 11/2/2007
  • Edition number: 1
  • Pages: 272
  • Sales rank: 590,797
  • Product dimensions: 8.58 (w) x 11.12 (h) x 0.57 (d)

Meet the Author

Amy Kates is principal partner with Downey Kates Associates, anorganization design and development consulting firm located in NewYork City.

Jay R. Galbraith is professor emeritus at the InternationalInstitute for Management Development in Lausanne, Switzerland.

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Table of Contents

Decision Tools Included on the CD-ROM.


The Authors.

1 Fundamentals of Organization Design.

2 Designing Around the Customer.

3 Organizing Across Borders.

4 Making a MatrixWork.

5 Solving the Centralization—DecentralizationDilemma.

6 Organizing for Innovation.

7 Conclusion.

Appendix: Decision Tools.



How to Use the CD-ROM.

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  • Posted March 2, 2012

    more from this reviewer

    Designing Your Organization

    Organization consultants Amy Kates and Jay R. Galbraith have produced a big book – big in its scope and in its potential to influence management thinking in five key areas. Beginning with a primer on organizational design, the book focuses directly and insightfully on some of the major questions facing everyone from entrepreneurs in their garages to CEOs in their corner offices: How can companies best serve customers? How can firms effectively serve clients domestically and in foreign markets? How can you adopt what is best about a matrix structure without gumming up the works? How much centralization is too much, and how much decentralization is too little? How can companies, especially those that are already successful, promote innovation? In chapters packed full of considerations, suggestions and actionable ideas, Kates and Galbraith steer you through complexity. Unfortunately, by trying to integrate wide-ranging ideas with a reliance on their “Star Model,” they introduce a bit of complexity of their own: The Star Model clearly has value as a consulting tool, but in this text, it often seems present by default rather than by necessity, a condition that the authors would never tolerate in an organization. Nonetheless, getAbstract recommends this book as a guide for anyone who makes decisions or gives input on structuring an organization. This is one of those books to keep handy on the shelf and return to when approaching a big change or reacting to an emerging problem.

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