Develop Your Assertiveness

by Sue Bishop

Overview

Develop Your Assertiveness offers simple techniques that will help you become more aware of your strengths and weaknesses, so that you can learn how best to modify your behaviour in social and business interactions. Being more confident and learning how best to communicate with your colleagues will enable you to create win-win situations, thus improving your career prospects and enhancing your social life. Packed with examples and exercises, this essential guide covers topics such as: the importance of choice of behaviour; tension control; self awareness and self-esteem; relationships; making and refusing requests; dealing with problem people; tricky situations; assertiveness online.
Exercises and activities in Develop your Assertiveness enable you to measure your progress and reach your goals.

Product Details

ISBN-13:	9780749466985
Publisher:	Kogan Page, Ltd.
Publication date:	03/26/2013
Series:	Creating Success , #138
Edition description:	Third Edition
Pages:	168
Product dimensions:	5.51(w) x 8.46(h) x 0.39(d)

About the Author

Sue Bishop is a trainer, consultant and author of several training sourcebooks (also published by Kogan Page).

Table of Contents

** Chapter - 00: Introduction; ** Chapter - 01: To be, or not to be?; ** Chapter - 02: Prepare to assert yourself; ** Chapter - 03: Positive thinking; ** Chapter - 04: Rights and wrongs; ** Chapter - 05: Now and then; ** Chapter - 06: Now see hear; ** Chapter - 07: Body talk; ** Chapter - 08: Relationships; ** Chapter - 09: Words and phrases; ** Chapter - 10: Power; ** Chapter - 11: Yes and no; ** Chapter - 12: Problem people; ** Chapter - 13: Tricky situations; ** Chapter - 14: Evolving technologies

What People are Saying About This

From the Publisher

"[A] good tool for people who would like to teach themselves the basics." —getAbstract