Develop Your Assertiveness

Develop Your Assertiveness

3.3 3
by Sue Bishop
     
 

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Develop Your Assertiveness
offers simple techniques to enable professionals, students and job seekers to speak up and say what they mean at work and at home. Packed with examples and exercises, it is a self-help guide covering topics such as: tension control, self-awareness and self-esteem; relationships; making and refusing requests;

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Overview


Develop Your Assertiveness
offers simple techniques to enable professionals, students and job seekers to speak up and say what they mean at work and at home. Packed with examples and exercises, it is a self-help guide covering topics such as: tension control, self-awareness and self-esteem; relationships; making and refusing requests; dealing with problem people; triggering positive responses and influencing behavior. 

This new edition is updated with new examples and case studies on problem people and tricky situations and brief summaries at the end of each chapter. The whole text has been revised to reflect the changes in technology, its use in the workplace and how it can create problems.  Bishop touches on topics such as assertiveness online, video conferences, online meetings and advice on what to do when using body language to show assertiveness isn't an option.

Editorial Reviews

From the Publisher

Praise for the previous edition:

"[A] good tool for people who would like to teach themselves the basics." --getAbstract

Product Details

ISBN-13:
9780749466985
Publisher:
Kogan Page, Ltd.
Publication date:
03/28/2013
Series:
Creating Success Series
Edition description:
Third Edition
Pages:
168
Sales rank:
638,994
Product dimensions:
5.51(w) x 8.50(h) x 0.36(d)

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From the Publisher
"[A] good tool for people who would like to teach themselves the basics." —getAbstract

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