Developing as a Professional: 50 Tips for Getting Ahead (Crisp 50-Minute Book Series)

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Knowing your job is an important step in getting ahead at work, but being good at your job may not be enough. You must also be thought of as a professional business person. Being a professional is more than being technically proficient. It's being able to communicate effectively, interact with others appropriately, and develop long-term, mutually beneficial relationships. This book was written to help you build your reputation as a true professional. If you practice the tips, you will develop the skills you need to succeed. We suggest that you take things slowly. Choose one tip to start with and when it becomes a habit, add one or two more. People with a reputation of professionalism are seen as those who are flexible and want to learn. As you change some habits, you will be noticed as someone others can depend on and trust.

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Product Details

  • ISBN-13: 9781560526971
  • Publisher: Cengage Learning
  • Publication date: 1/28/2004
  • Series: Crisp 50-Minute Book Series
  • Edition description: New Edition
  • Pages: 104
  • Product dimensions: 7.94 (w) x 9.96 (h) x 0.30 (d)

Meet the Author

Dr. Marilyn Manning works with organizations to solve workplace problems. She mediates workplace conflicts, facilitates team processes and strategic planning, gives speeches and workshops, leads meetings, and coaches managers and senior executives one-on-one for leadership effectiveness.

Marilyn is one of only 17 speakers internationally who hold both the Certified Management Consultant (CMC) and the Certified Speaking Professional (CSP) designations. She is a regular contributor to 'Semiconductor' magazine. Her clients include General Electric, Johnson & Johnson, Lucent Technologies, United Airlines, U.S. Department of the Interior, Stanford University & Hospital, Packard Foundation, University of Chicago, and Visa. A trainer, consultant, and author, Dr. Manning holds an M.A. in Social Science and an M.A. and Ph.D. in Psychology.

Patricia Haddock is a communications and training consultant who helps her clients attract, retain, and develop employees, increase productivity and effectiveness, and improve written and oral communication skills. She specializes in teaching oral and written communications skills and self-development programs.

Patricia is a contract instructor for Foothill DeAnza Community College Business and Industry Institute and has served as a faculty member for the Management Academy of the City of Palo Alto, the National Judicial College, and the University of California Extension. She has authored or co-authored more than 600 magazine articles and 11 books, including 'The Time Management Workshop' (AMACOM). Her clients include Fujitsu, the IRS, General Dynamics, Standord Linear Accelerator, Varian, Stanford University, Kaiser Permanente,Wind River, and United Technologies. She is a member of the American Society of Journalists and Authors and the Society of Children's Book Writers and Illustrators.

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Table of Contents

Part 1: Become a Professional Tip 1: Define Professionalism for Yourself Tip 2: Develop a Professional Attitude Tip 3: Respect Yourself Tip 4: Respect Others Tip 5: Be a Team Player Tip 6: Respect the Chain of Command Tip 7: Beware of Office Politics Tip 8: Develop Good Work Habits Tip 9: Act Like a Professional Tip 10: Professionalism Checklist Part 2: Mind Your Manners Tip 11: Practice Gender-Neutral Etiquette Tip 12: Master Business Entertaining Tip 13: Tip Appropriately Tip 14: Model Mealtime Etiquette Tip 15: Meet and Greet People Tip 16: Mind Your Cubicle Manners Tip 17: Don't Blow Smoke Tip 18: Manners Checklist Part 3: Act Like a Professional Tip 19: Socialize Without Damaging Your Reputation Tip 20: Have Professional Relationships Tip 21: Network Like a Pro Tip 22: Dress the Part Tip 23: Be Well Groomed Tip 24: Communicate Professionally Tip 25: Be Assertive, Not Aggressive Tip 26: Watch Your Body Language Tip 27: Listen and Learn Tip 28: Give and Receive Feedback Tip 29: Maximize Phone and E-Mail Messages Tip 30: Communication Checklist Part 4: Improve Your Skills Tip 31: Keep Learning and Improving Tip 32: Improve Your Writing Skills Tip 33: Present Like a Pro Tip 34: Be a Problem Solver, Not a Problem Tip 35: Make Good Decisions Tip 36: Set and Achieve Goals Tip 37: Schedule Your Time Tip 38: Organize Your Workspace Tip 39: Manage Meetings Efficiently Tip 40: Improvement Checklist Part 5: Cope with Challenges Tip 41: Manage Difficult Situations Tip 42: Handle Mistakes and Apologies Tip 43: Defuse Conflict Tip 44: Manage Anger Tip 45: Interact Effectively with Difficult People Tip 46: Deal with Pressure and Stress Tip 47: Avoid Gossip and Backbiting Tip 48: Beware of Sexual Harassment Tip 49: Practice Intercultural Courtesy Tip 50: Success Checklist Professionalism Assessment Answer Keys Additional Reading

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