Developing Global Leaders: A Guide to Managing Effectively in Unfamiliar Places

Overview

Most business leaders struggle mightily when transitioning from working in the U.S. or any modern country to working in Shanghai, Dubai, Nairobi or Pune. Despite organizational efforts to facilitate this transition through training and coaching, leaders often find themselves bewildered and frustrated by the unwritten and often unacknowledged cultural dictates of a given country. These leaders struggle with everything from motivating direct reports to getting deals done. They discover that their best practices ...

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Developing Global Leaders: A Guide to Managing Effectively in Unfamiliar Places

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Overview

Most business leaders struggle mightily when transitioning from working in the U.S. or any modern country to working in Shanghai, Dubai, Nairobi or Pune. Despite organizational efforts to facilitate this transition through training and coaching, leaders often find themselves bewildered and frustrated by the unwritten and often unacknowledged cultural dictates of a given country. These leaders struggle with everything from motivating direct reports to getting deals done. They discover that their best practices have little to do with the practices that have been ingrained in societies for thousands of years. This book is written to provide inside information about working outside traditional business environments. It presents nine rules that will serve leaders well no matter where they're stationed - Asia, South America, the Middle East and elsewhere. As readers will discover, these rules are not taught in typical global leadership courses. Instead, they have emerged from the work of the authors with leading companies in foreign countries or from our efforts to coach others in all parts of the globe.

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Editorial Reviews

From the Publisher
"The ability for global companies to develop leaders that can operate effectively in a global environment is absolutely critical to their success—Developing Global Leaders provides you with real-life examples of how companies can make this happen."—Richard Floersch, executive vice president, chief Human Resources officer, McDonald's

"A must read for anyone working on the global stage. Practical, insightful, and full of lessons learned, this book should be required reading for every business executive that conducts business outside the United States. Developing Global Leaders opened my eyes to things that I will do differently starting today and I've been working abroad for over 20 years!"—Bob Knowling, chairman, Eagles Landing Partners

"Developing Global Leaders should be required reading for anyone involved in or contem¬plating a career in international business—particularly in the developing economies. In nine concept based chapters, the authors present a rich assortment of real examples, practical guidelines, and succinct advice based on their extensive international experience. In this practical perspective, the authors share not only what worked but also what didn't. This book will give you experienced executives' views on how to manage in developing economies with an excellent heads-up on the cultural pitfalls to avoid."—James G. Clawson, Johnson & Higgins Professor of Business, The Darden School of Business, University of Virginia

"I highly recommend anyone moving to a developing nation to pursue new management op¬portunities to read this book! Bob and Rob have done a great job of giving personalized ex¬amples of real life situations that are very instructive in how to work in cultures we're unfa¬miliar with. The world is made up of many diverse cultures, some of which are very difficult to understand. Their pragmatic advice lays out a great roadmap, building an understanding of the new culture that you'll be working in."—J. Patrick Gallagher, chairman, president, and CEO, Arthur J. Gallagher and Co.

"Developing Global Leaders by Bob Johnson and Rob Oberwise is a timely and realistic ac¬cumulation of fantastic lessons and ideas about how to get things done in the global mar¬ketplace. The book is honest, witty, and filled with facts that will help anyone attempting to advance their products and services on a global basis."—Michael M. Crow, president, Arizona State University

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Product Details

  • ISBN-13: 9780230337510
  • Publisher: Palgrave Macmillan
  • Publication date: 4/24/2012
  • Pages: 240
  • Product dimensions: 6.00 (w) x 9.40 (h) x 1.10 (d)

Meet the Author

Bob Johnson served as chief executive officer of Dubai Aerospace Enterprise (DAE), a global aerospace manufacturing and services corporation. Bob previously served as chairman of Honeywell Aerospace, the world's largest supplier of aircraft engines, equipment, systems and services for commercial transport, regional, general aviation and military aircraft, until his retirement at the end of 2005. Prior to that role, he was the president and chief executive officer of Honeywell Aerospace for six years. Before that, Bob was president and chief executive officer of AlliedSignal Aerospace, and led the acquisition of Honeywell. Earlier, he was president and chief executive officer of AlliedSignal Electronic & Avionics Systems. In 2007, Johnson was named International Executive of the Year by Miami University and the Farmer School of Business.

Rob Oberwise is the founder of Executive Partners, has over three decades of international business experience working with Fortune 100 and 500 firms, governments, educational systems, and not-for-profit organizations. As a recognized leadership strategist and organizational behaviorist, he has helped many individuals and organizations address significant contemporary business issues. His work with large-scale systems change in cross-cultural environments has produced valuable business results for his clients. He has advised leaders around the globe and has worked extensively with Boards of Directors. Prior to founding Executive Partners, Rob held executive management positions with American Express, Carson Pirie Scott & Co., PIP Printing International, and Xerox Corporation.

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Table of Contents

INTRODUCTION
• Chapter 1 - USE CULTURAL INTELLIGENCE TO TRANSLATE WESTERN BUSINESS PRINCIPLES
• Chapter 2 - LEARN TO SPEAK SOFTLY
• Chapter 3 - BECOME A LEADER OF BOTH TRIBES AND INDIVIDUALS
• Chapter 4 - ASSESS THE HUMAN CAPITAL MATURITY CURVE
• Chapter 5 - BECOME ATTUNED TO THE SHADES OF YES
• Chapter 6 - FIGURE OUT HOW TO HELP OTHERS SAVE FACE
• Chapter 7 - MANAGE FLEXIBLY WHEN ENCOUNTERING RIGID BELIEFS AND PRACTICES
• Chapter 8 - KNOW THE SIGNS OF LIMBO AND HOW TO GET OUT OF IT
• Chapter 9 - FIND A WAY TO WORK IN PARADOX COUNTRY

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