Developing Positive Assertiveness: Practical Techniques for Personal Success / Edition 3

Developing Positive Assertiveness: Practical Techniques for Personal Success / Edition 3

by Sam R. Lloyd
     
 

Make positive assertiveness a productive force in your life. This course will help you examine your posture, language, and attitude while learning to deal openly with others. Find your natural style of communication. Use assertive words appropriately. Take charge of your life.
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Overview

Make positive assertiveness a productive force in your life. This course will help you examine your posture, language, and attitude while learning to deal openly with others. Find your natural style of communication. Use assertive words appropriately. Take charge of your life.

Product Details

ISBN-13:
9781560526001
Publisher:
Skillsoft
Publication date:
01/28/2002
Edition description:
3RD
Pages:
120
Product dimensions:
7.80(w) x 9.90(h) x 0.40(d)

Table of Contents

Introduction
Part 1: How to Develop Positive Assertiveness Three Basic Behavior Styles Can Behaviors Change?
Part 2: Ensuring Successful Change The Five Ps of Successful Change Are You Using the Right Maps? Self-Fulfilling Prophecy Positive Mental Imagery Programming Yourself for Success
Part 3: Feelings: The Emotional Part of Assertiveness The Emotions of Assertiveness Choice and Win-Win Relationships Talking About Feelings
Part 4: Changing Your Behaviors Choosing Assertive Words Carefully Body-Language Signals Stop Signs and Green Lights
Part 5: Expanding Your Assertiveness Four Assertive Styles Sending Assertive Messages Identify Styles to Enhance Communication
Part 6: Assertive Power Steps Four Steps to Assertive Communication Step
1: Repeat the Question or Statement Step
2: Command, Don't Ask Step
3: Add Emotion Step
4: Introduce Consequences
Part 7: Assertive Confrontation Defining the Problem Five Tools for Successful Confrontation Active Listening Goals for the Present and Future Give Yourself Credit for Success
Appendix Summary and Review Follow-Up Practice Exercises

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