Developing the Reflective Healthcare Team / Edition 1

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Team working and learning through reflection are both fundamental to quality healthcare. This book is the first to explore the use of the practices of reflection to develop health care teams that can deliver sustainable, high-quality personalised care.

Developing the Reflective Healthcare Team is structured in three parts which are about new views of reflective practice, improving team working, and the use of the TA2LK facilitative reflective process to develop high performing teams.

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Product Details

  • ISBN-13: 9781405105910
  • Publisher: Wiley
  • Publication date: 1/15/2004
  • Edition description: REV
  • Edition number: 1
  • Pages: 248
  • Product dimensions: 6.80 (w) x 9.60 (h) x 0.50 (d)

Meet the Author

Tony Ghaye is a key player in reflective practice. He is editor of the Reflective practice journal for Carfax Publishing /Taylor and Francis and director of the newly founded Institute of Reflective Practice in Gloucestershire. He has consultancy links in Hong Kong and knows with David Kember et al.
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Table of Contents

Ch. 1 The book's structure, the central question and some challenges 3
Ch. 2 Starting points : through the learning lens 12
Ch. 3 Through the reflective lens 21
Ch. 4 Through the team lens 36
Ch. 5 Reflecting on practice 49
Ch. 6 An interest in being-human-well : the practices of reflection on the work of individuals and teams 56
Ch. 7 An interest in embracing uncertainty : the practices of reflection as working with fuzziness and the challenges involved in service improvement and workplace transformation 68
Ch. 8 An interest in the bottom line : the practices of reflection as improving practice and getting results 79
Ch. 9 An interest in reflection as the art of asking serious questions 83
Ch. 10 What is a team? 99
Ch. 11 Team learning and team work - teamability 113
Ch. 12 The centrality of values 124
Ch. 13 Reflecting on the roles and contributions of the individual vis-a-vis the team 141
Ch. 14 Reflecting on knowledge for competent practice 144
Ch. 15 Reflecting on the kinds of conversations we have with each other in a team 149
Ch. 16 Teams as a forum for asking serious questions 156
Ch. 17 How to get there 165
Ch. 18 TA[superscript 2]LK and reflective conversations of possibility 168
Ch. 19 The 'faces' of TA[superscript 2]LK 180
Ch. 20 TA[superscript 2]LK as a facilitated team learning process 185
Ch. 21 Cultures of care 191
Ch. 22 The care zone : developing a team's emotional literacy 194
Ch. 23 The creative zone : developing a team's ability to think and act differently 199
Ch. 24 The service improvement zone : making a difference 209
Ch. 25 Evidence of positive change and sustainable improvement 213
Ch. 26 Service user initiated team development 216
Ch. 27 Why not try this? 220
Ch. 28 Developing reflective teams : perception and reality 223
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