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Overview
'Most decisions that managers face involve objectives that are in apparent conflict; they constitute the horns of a dilemma. By the use of numerous examples Trompenaars shows how managers can escape these horns. The examples are invaluable for every manager.? RUSSEL L. ACKOFF, author of Creating the Corporate Future
• Dilemma identification is an elegant method for appreciating andtranscending the complexity that paralyzes strategic thinking, asTrompenaars' Did the Pedestrian Die? elegantly shows.? PETER SENGE, author of The Fifth Discipline