Difficult Conversations in Medicine

Paperback (Print)
Buy New
Buy New from BN.com
$68.18
Used and New from Other Sellers
Used and New from Other Sellers
from $21.91
Usually ships in 1-2 business days
(Save 70%)
Other sellers (Paperback)
  • All (5) from $21.91   
  • New (3) from $65.20   
  • Used (2) from $21.91   

Overview

In all branches of medicine, effective communication between health care professionals and patients, families and carers is essential to ensure first-class treatment. Increasingly public awareness of health issues and the ready availability of health information have lead the public to be more widely informed about common conditions and the treatments available. Patients therefore attend a medical consultation better informed so the need for improved communication skills is even greater. Skill in communication is a matter of personal ability which varies widely between individuals in the medical profession as in any other. In response, the aim of this book is to dispel the anxieties which contribute to poor communication.
This book covers ethical and legal issues, planning difficult conversations, the patient's and doctor's perspectives, issues surrounding special groups such as children and the elderly, and conversations with patients from different cultural backgrounds. Outlines of possible clinical cases posing specific problems are included with guidance on how to handle them.

Read More Show Less

Product Details

  • ISBN-13: 9780198527749
  • Publisher: Oxford University Press, USA
  • Publication date: 11/15/2004
  • Pages: 254
  • Product dimensions: 9.10 (w) x 6.10 (h) x 0.60 (d)

Meet the Author

Guy's Hospital, London
Read More Show Less

Table of Contents

Introduction
1 An introduction to basics 1
2 Fundamentals of good communication 5
3 The ethics of communication 20
4 Overall plan of management of difficult conversations 32
5 The patient's perspective 36
6 The doctor's perspective 46
7 Dealing with strong emotions and difficult personalities 77
8 Difficult conversations with children and parents 86
9 Special adult groups 99
10 Difficult practical circumstances 109
11 Communication in a multiprofessional setting 117
12 Communication in a multicultural society 130
13 Apologies in clinical medicine 149
14 Legal constraints and guidelines to good practice 161
15 Maintaining a balance 173
16 Conclusions and future directions 178
App. I Transcripts of useful illustrative conversations 182
App. II A curriculum for communication in medical education 209
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)