The Difficult Parent: An Educator's Guide to Handling Aggressive Behavior

Hardcover (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $46.75
Usually ships in 1-2 business days
(Save 17%)
Other sellers (Hardcover)
  • All (1) from $46.75   
  • Used (1) from $46.75   
Close
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any BN.com coupons and promotions
$46.75
Seller since 2009

Feedback rating:

(25598)

Condition:

New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

Very Good
Giving great service since 2004: Buy from the Best! 4,000,000 items shipped to delighted customers. We have 1,000,000 unique items ready to ship! Find your Great Buy today!

Ships from: Toledo, OH

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
Page 1 of 1
Showing All
Close
Sort by

Overview

In this resource with a built-in facilitator’s guide, Jaksec digs deeply into the problem of parental aggression, specifying strategies for a broad audience of educators using the effective RAID approach.

Read More Show Less

Editorial Reviews

Susan M. Nakaba
"Clearly directed toward solutions, rather than perpetuating the ‘blame game.’ I highly recommend it. Nice job!"
Edward Chevalier
"The manner in which information is presented is clear, concise, and easy to follow. The common sense approach is excellent."
Larry Birdsell
"This is a very impressive book—a must-read for new administrators and a great book club read for any administrator group."
Read More Show Less

Product Details

  • ISBN-13: 9780761988984
  • Publisher: SAGE Publications
  • Publication date: 8/1/2004
  • Series: 1-Off Series
  • Pages: 168
  • Product dimensions: 5.98 (w) x 9.28 (h) x 0.60 (d)

Meet the Author

Charles M. Jaksec III has served as a school social worker in The Hillsborough County School District for 21 years and has been a member of the district’s crisis intervention team for 18 years. He serves as the chairperson of the district’s Bullying Committee and is a member of the district’s Violence Prevention Committee. Jaksec is the author of The Difficult Parent: An Educator’s Guide to Handling Aggressive Behaviors (Corwin Press 2004) and The Confrontational Parent: A Practical Guide for School Leaders (Eye On Education, Inc. 2003). He speaks nationally and locally on the topics of school crisis intervention and parental aggression. Jaksec has a master’s degree in counseling services from Slippery Rock University, and an educational specialist degree in counselor education and a doctorate in curriculum and instruction from the University of South Florida.

Read More Show Less

Table of Contents

Acknowledgements
About the Author
Introduction
Part I: Parental Aggression Towards School Personnel
1. A Genuine Concern for School Personnel
Are Confrontational Parents a Pertinent Issue?
How Often Does Parental Aggression Occur?
Do Employees Have to Tolerate Parental Aggression?
Could Parental Aggression Affect Me?
Why Does the Topic of Parental Aggression Seem Obscure?
What Makes Parental Aggression a Unique Issue?
Questions for Discussion
2. The Reactive Nature of Education
The Effects of Reactivity
Is a Proactive Approach Necessary?
Why Does This Feel Funny?
Why Do Parents Become Hostile?
Questions for Discussion
3. Confrontational Parents and Your Colleagues
School Administrators
Teachers
Guidance Counselors
School Social Workers
School Health Personnel
Office Personnel
School Psychologists
Other School Personnel
Questions for Discussion
Part II: An Approach to Address Parental Aggression
4. The RAID Approach
What Have We Established So Far?
Seven Frequently Asked Questions Regarding the RAID Approach
Just Common Sense
A Schoolwide Approach to Parental Aggression
Brevity and Simplicity
Questions for Discussion
5. RAID Step One: Recognizing the Potential for a Volatile Encounter
To Meet or Not to Meet
When is it Too Risky to Meet With a Parent?
How Do You Say No?
The "Guilts "
Step One in Motion
Step One Summary
Step One Checklist
Questions for Discussion
6. RAID Step Two: Assessing Your Ability to Emotionally Handle the Situation
What Types of Issues Affect Our Emotions and Disposition?
Face Number Four
Early-Warning Colleagues
"I'll be Back "
Step Two Summary
Step Two Checklist
Questions for Discussion
7. RAID Step Three: Identifying Your Advantages
Advantages: What's Available?
Workforce Advantages
Environmental Advantages
Step Three Summary
Step Three Checklist
Questions for Discussion
8. RAID Step Four: Diffusing Anger During the Initial Approach and Greeting
Observing the Parent
Approaching the Parent
Greeting the Parent
Setting Parameters
Step Four Summary
Step Four Checklist
Questions for Discussion
9. Putting the RAID Approach to Work
Case #1: Mrs. Winslow
Case #2: Mrs. Cananski
Summary
Questions for Discussion
Part III: Issues, Questions, and Installation
10. The Worst-Case Scenario ... and After
After the Confrontation
I Gotta Unload: The Importance of Debriefing
Summary
Questions for Discussion
11. Four Great Questions
What If a Parent Becomes Aggressive and a Student Is in the Vicinity?
What If a Parent Confronts a Staff Member Off Campus?
Which Staff Member Plays the Most Important Role in the RAID Approach?
How Do You Handle a Parent When He or She Returns to the School?
Questions for Discussion
Resource A: Traumatic Stress Reactions Questionnaire
References
Facilitator's Guide
Who Should Use This Guide?
Who Should Receive a "RAID Approach" In-Service?
When Should The RAID Approach Be Installed?
How This Guide Is Organized
What Materials Are Necessary?
Materials for Facilitators
Materials for Participants
Module One
Task One: Introduce the Issue of Parental Aggression
Task Two: Identification of Previous Staff Interactions With Aggressive Parents
Task Three: Identify the Possible Effects of Parental Aggression on School Personnel
Task Four: Establish the Value of a Multidisciplinary Approach to Parental Aggression
Module Two
Task One: Introduce the RAID Approach
Task Two: Explain Step One: Recognizing the Potential for a Volatile Encounter
Task Three: Explain Step Two: Assessing Your Ability to Emotionally Handle the Situation
Task Four: Explain Step Three: Identifying Your Advantages
Task Five: Explain Step Four: Diffusing Parent Anger During the Initial Approach and Greeting
Module Three
Task One: Solicit Feedback Regarding the RAID Approach
Task Two: Identify Roles and Responsibilities
Task Three: Discuss Worst-Case Scenarios
Task Four: Establish a Debriefing Mechanism
Overhead #1
Overhead #2
Overhead #3
Overhead #4
Overhead #5
Overhead #6
Overhead #7
Overhead #8
Overhead #9
Index

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)