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Condition:
Very Good
Hardcover Very good in very good dust jacket. Very Good, In very good dust jacket.
Ships from: Sparks, NV
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Condition:
Like New
2004 Hardcover As New Orders are shipped same or next business day.
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Condition:
Good
Complete and clean. Good reading copy. Light edge wear to cover
Ships from: Irmo, SC
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Condition:
Good
Complete and clean. Good reading copy. Light edge wear to cover
Ships from: Irmo, SC
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Condition:
Good
Book shows a small amount of wear to cover and binding. Some pages show signs of use. Sail the Seas of Value
Ships from: Windsor, CT
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Condition:
Very Good
This book shows minor wear and is in very good condition. Blue Cloud Books ??? Hot deals from the land of the sun.
Ships from: Phoenix, AZ
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Condition:
Very Good
Book shows a small amount of wear - very good condition! Selection as wide as the Mississippi.
Ships from: St Louis, MO
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Condition:
Very Good
2004 Hard Cover Very Good in Very Good jacket
Ships from: Denver, CO
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Condition:
Very Good
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Ships from: Garden Grove, CA
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Condition:
Very Good
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Ships from: Garden Grove, CA
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Overview
Whether you work for them, or with them, difficult people can make life at work, well, difficult. These S.O.P.s-sources of pain-are only a small number of the people we deal with every day, but the major source of our frustration, anger, and dissatisfaction.This book identifies twelve basic types of difficult people you are likely to encounter at the office. Each can be described in terms of two general coordinates: how involved they are with others, and how outspoken they are. At one end of the spectrum is the "bitter recluse," who prefers isolation to interaction with co-workers, and remains silent at meetings; at the other end is the "politician," who strives to develop a "power base"...