Digital Era Governance: IT Corporations, the State, and e-Government

Digital Era Governance: IT Corporations, the State, and e-Government

by Patrick Dunleavy, Helen Margetts, Simon Bastow, Jane Tinkler
     
 

This book explores the world of e-government - the use by government of IT to interact with citizens, businesses, and other governments - and the significant role of IT corporations in this process in seven countries. Government information systems are big business (around 1.5% of GDP) and critical to all aspects of public policy and operations.See more details below

Overview

This book explores the world of e-government - the use by government of IT to interact with citizens, businesses, and other governments - and the significant role of IT corporations in this process in seven countries. Government information systems are big business (around 1.5% of GDP) and critical to all aspects of public policy and operations.

Product Details

ISBN-13:
9780199296194
Publisher:
Oxford University Press, USA
Publication date:
01/11/2007
Edition description:
New Edition
Pages:
302
Product dimensions:
9.30(w) x 6.20(h) x 0.90(d)

Table of Contents


List of Figures     vi
List of Tables     vii
Acknowledgements     viii
List of Abbreviations     x
Introduction: Information Technology and Public Policymaking     1
The Theory of Modern Bureaucracy and the Neglected Role of IT     9
Acquiring and Managing Government IT     41
The Comparative Performance of Government IT     64
Explaining Performance I: The Impact of Governance Institutions and Bureaucratic Cultures     83
Explaining Performance II: Competitive Tension and the Power of the IT Industry     114
Taxation: Re-Modernizing Legacy IT and Getting Taxpayers Online     135
Social Security: Managing Mass Payment and Responding to Welfare State Change     163
Immigration: Technology Changes and Administrative Renewal     189
New Public Management Is Dead-Long Live Digital Era Governance     216
Afterword: Looking Ahead on Technology Trends, Industry Organization and Government IT     250
Bibliography     260
Index     277

Read More

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >