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This book describes how this critical aspect of the modern state is managed, or in some cases mismanaged. It shows how a new paradigm of 'digital era governance' (DEG) has increasingly defined the leading edge of modern Western public management. It emphasizes reintegrating key roles like e-government development within the public sector, adopting a holistic approach to public management and relentlessly exploiting the potential of digitalization to cut costs and improve services. It will be vital reading for public managers, IT professionals, and business executives alike, as well as for students of modern government, business, and information studies.