Digital Government: Principles and Best Practices / Edition 1

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More About This Textbook


E-government has emerged not merely as a specialization in public administration but as a transformative force affecting all leaves and functions in government. Digital Government: Principles and Best Practices, written by a collection of practitioners and researchers, provides an overview of the management challenges and issues involved in seeking a new form of governance - digital government.

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Product Details

  • ISBN-13: 9781591401223
  • Publisher: IGI Global
  • Publication date: 12/1/2003
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 396
  • Product dimensions: 7.00 (w) x 10.00 (h) x 0.88 (d)

Table of Contents

Ch. I The Promise of Digital Government 2
Ch. II A Brief History of the Emergence of Digital Government in the United States 16
Ch. III The Emergence of Digital Government: International Perspectives 34
Ch. IV Portals and Policy: Implications of Electronic Access to U.S. Federal Government Information and Services 52
Ch. V Government Web Portals: Management of Issues and the Approaches of Five States 63
Ch. VI The Organizational Culture of Digital Government: Technology, Accountability & Shared Governance 78
Ch. VII Political Implications of Digital (e-)Government 97
Ch. VIII Consequences of the Cyberstate: The Political Implications of Digital Government in International Context 116
Ch. IX Digital Government and Individual Privacy 134
Ch. X E-Procurement: State Government Learns from the Private Sector 149
Ch. XI Issues in E-Commerce and E-Government Service Delivery 169
Ch. XII Digital Government and Criminal Justice 186
Ch. XIII Digital Government: Balancing Risk and Reward through Public/Private Partnerships 200
Ch. XIV Ethics and Digital Government 218
Ch. XV Data Warehousing and the Organization of Government Databases 236
Ch. XVI Digital Government and Geographic Information Systems 248
Ch. XVII Training for Digital Government 263
Ch. XVIII The E-Government Challenge for Public Administration Education 276
Ch. XIX Digital Government and the Digital Divide 291
Ch. XX Digital Government and Citizen Participation in the United States 306
Ch. XXI Digital Government and Citizen Participation in International Context 320
Ch. XXII The Future of Digital Government 344
About the Authors 368
Index 374
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