Dining Room and Banquet Management / Edition 4

Dining Room and Banquet Management / Edition 4

by Anthony J. Strianese, Pamela P. Strianese
     
 

View All Available Formats & Editions

ISBN-10: 1418053694

ISBN-13: 9781418053697

Pub. Date: 07/23/2007

Publisher: Cengage Learning

This text is for the introductory course in a hospitality management program that covers dining room and banquet management. Its emphasis is on the service aspects of a business that will distinguish an outstanding dining experience. The text includes the history of dining room and banquet service, the proper techniques of service, sanitation requirements, and

Overview

This text is for the introductory course in a hospitality management program that covers dining room and banquet management. Its emphasis is on the service aspects of a business that will distinguish an outstanding dining experience. The text includes the history of dining room and banquet service, the proper techniques of service, sanitation requirements, and important merchandising concepts. In addition, information about reservations, priority seating, and reservations systems is also included.

Product Details

ISBN-13:
9781418053697
Publisher:
Cengage Learning
Publication date:
07/23/2007
Edition description:
REV
Pages:
448
Sales rank:
460,627
Product dimensions:
7.90(w) x 9.10(h) x 0.90(d)

Table of Contents

Forward Preface Acknowledgments Chapter 1: The Importance of Service Chapter 2: The Importance of Sanitation and Appearance Chapter 3: Styles of service and Place Settings Chapter 4: Proper Guidelines for Service Chapter 5: The Styles of Service Chapter 6: Training the Service Staff to Serve the Meal Chapter 7: Organizing the Dining Room to Accept Guests Chapter 8: Planning reservations and Blocking Tables Chapter 9: Managing the Dining Experience Chapter 10: The Banquet Business and the Banquet Manager Chapter 11: How to Book Functions Chapter 12: The Banquet Functions Sheet Chapter 13: Managing the Function Appendix Glossary Bibliography Index

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >