Discovering Hospitality and Tourism: The World's Greatest Industry / Edition 2

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The hospitality and tourism industry is vast and offers seemingly endless professional opportunities. Written for those considering a career in the field, this book explores each segment of the industry (lodging, foodservices, recreation, meeting planning etc.) and the various positions within each sector. Profiling hospitality leaders and rising stars, it shows readers different career paths and helps them determine their own career goals and aspirations. With a new chapter on entertainment, a new section on condo-hotels, and revised coverage of healthcare foodservices, it keeps stride with the fast-paced hospitality industry and helps readers discover their own place within it. Answers questions such as: What segment(s) is/are of most interest? How do I discover career opportunities? How do I get my first professional position in the industry? How do I plan a longer-term career? What are tactics to help assure success within my career? Do I want to work for myself (be an entrepreneur) or for someone else (be an intrapreneur)? Do I want to work domestically or in a position elsewhere in the global hospitality industry (or both)? For those considering a career in the travel/tourism industry or professionals already working in the industry.

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Product Details

Meet the Author

Jack D. Ninemeier, Ph.D., is a Professor in The School of Hospitality Business at Michigan State University.

Joe Perdue, CCM, is an Associate Professor in the William F Harrah College of Hotel Administration at the University of Nevada, Las Vegas, and is the Academic Advisor for the Club Managers Association of America.

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Table of Contents


1. Travel and Tourism and Hospitality: Services For Those Away From Home

2. The Secret of Quality Service

3. Managers Must Manage


4. Overview: Hotels, Hotels, Hotels!

5. Full-Service Hotels

6. Limited-Service Hotels

7. Extended-Stay Hotels

8. Convention Hotels and Conference Centers

9. Resorts, Timeshares and Condo-Hotels


10. Overview: Profit-Making ( Commercial) Foodservices

11. Food and Beverage Operations in Hotels

12. Upscale Restaurants

13. Casual-Service ( Midscale) Restaurants

14. Family-Service Restaurants

15. Quick-Service Restaurants

16. Off-Site Catering


17. Contract Management Company Foodservices

18. Foodservices in Educational Organizations

19. Food and Nutrition Services in Healthcare Facilities

20. The Business of Business and Industry Foodservices

21. Vending and Office Coffee Services


22. Private Club Management

23. Cruise Lines: A Close Look at Resorts on Water

24. Casino Entertainment Management

25. Sports and Recreational Foodservices: Part of the Leisure Service Market

26. Management of Amusement and theme Parks

27. Overview of the Entertainment Industry


28. Professional meeting management

29. Exhibition (Trade Show) Management

30. Special Events Management


31. Planning Your Hospitality Career

32. The Job Search: Your First Professional Position

33. Your First Professional Position: Celebrate Success

34. Entrepreneur or Intrapreneur?

35. Domestic or Global Hospitality–or Both?

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