Discussions in User Experience: Healthcare for User Frustration

by Dave Lull

Overview

Understand the work of a modern UX professional and why UX is necessary for your business. Collated through years of online talks and work experience, this short collection of paraphrased discussions reveals the underlying psychology and philosophy of user experience decision making. Go beyond the rules to understand why the rules are there.

Designed for anyone in business whose work is touching on UX – from developers to hiring managers - the topics in this book supersede the current thinking established in the IT world and touches on topics not often considered in UX education or in the workplace. Each discussion provides a launchpad for your own thinking and understanding.

Written by an author with over 20 years’ experience in the field of UX, this book will show you how UX is not just about users, it’s about user welfare.

What You'll Learn:

• Understand the psychology and philosophy of UX and why it is important
• Examine the underlying reasons behind many concepts, methods and tools

• Ensure the entire business offers a better experience to their users.

Who this Book Is For

Anyone who wants to make a career of UX design and/or architecture, including management.

Product Details

ISBN-13:	9781484232668
Publisher:	Apress
Publication date:	11/18/2017
Edition description:	1st ed.
Pages:	103
Product dimensions:	6.10(w) x 9.25(h) x (d)

About the Author

Dave Lull is a UX Architect based in Chicago. He has worked for Rockwell, John Deere, Chase, Sears and Redbox, among others. He has taught web design at college level and is hoping to set up a basic UX course at his local community college.

Table of Contents

1. UX in the Workplace



2. UX and Society


3. Some UX Philosophy and Ethics


4. UX Psychology Basics


5. UX Psychology Tools


6. Various UX Specifics


7. Planning


8. Design Concerns


9. Design Tools, Methods


10. Research and Testing


11. Hiring UX


12. The Future of UX


13. UX Tips


14. Notes on Online Discussions


15. Summing Up: What Does all This Point To?