Diverse Teams at Work: Capitalizing on the Power of Diversity / Edition 1

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Strategies for making differences in work teams an asset, not a liability are provided in this practical guide. Team members are helped to understand and make the most of their differences and to overcome barriers to achievement that are sometimes the result of diversity. More than 50 worksheets provide teams, team leaders, trainers, and consultants with processes, guidance, and tools to learn how to diversify groups while building relationships. An appendix provides an annotated list of resources, including books, training activities, and videos that are helpful in developing group members and training team leaders.

Showing how to manage many differences inherent to today's teams, this book provides an analysis of the primary dimensions of diversity and how they shape expectations and team behavior; guidelines for building relationships across diversity lines; and key tips for resolving conflicts, solving problems and making decisions as a highly diverse group.

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Editorial Reviews

From the Publisher

"[They] have taken the best ideas for building effective teams and combined them with the best we know about diversity."  —Julie O'Mara, president, O'Mara and Associates consultants

"I love this book! It is a solid base for my work with organizations, and clients appreciate the [approach's] inclusiveness."  —Angelika Plett, Mitte Consult, Berlin, Germany

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Product Details

  • ISBN-13: 9781586440367
  • Publisher: Society For Human Resource Management
  • Publication date: 4/28/2003
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 259
  • Sales rank: 1,180,853
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.20 (d)

Meet the Author

Lee Gardenswartz and Anita Rowe are partners in Gardenswartz & Rowe, a company dedicated to diversity management through consulting and training. Their clients include Shell Oil Company, Starbucks, and Boeing. They are the coauthors of The Managing Diversity Survival Guide, The Diversity Tool Kit, Diverse Teams at Work, Managing Diversity in Health Care, and Managing Diversity in Health Care Manual. They live in Los Angeles.
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Table of Contents

Ch. 1 E Pluribus Unum 17
Ch. 2 Similar Differences: The Power of Infinite Variety 31
Ch. 3 How Diverse Teams Work 66
Ch. 4 Task Accomplishment: The Raison D'etre of Teams 81
Ch. 5 Relationships: The Times that Bind 109
Ch. 6 Shoulder to Shoulder: In the Trenches Together 131
Ch. 7 Group Process: Human Engineering to Keep the Team on Track 145
Ch. 8 Where Do You Begin? 190
Ch. 9 The Critical Role of Leader 214
Ch. 10 Making Team Building Pay Off: Considerations, Challenges, and Caveats 235
Resources for Building Diverse Teams 241
Bibliography 251
Index 253
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  • Anonymous

    Posted January 10, 2004

    Two Thumbs Up...Way Up!

    Gardenswartz and Rowe have hit another home run. I must say this book provides a quick read to various strategies for leaders and managers to grasp the changing demographics of America and to make changes now. I am somewhat biased because Lee and Anita trained me on the finer points of diversity from a non-minority perspective almost ten years ago. While I am African-American, I find they are not only accurate but relevant with their approach. They are the best in the business and I am proud they continue to provide the readers and human resource practitioners current, fresh and exciting ways to help uplift America. Their coaching enabled me to be recognized as one of the United States JAYCEES Ten Outstanding Young Americans for 2003! Thanks Lee and Thanks Anita!

    1 out of 1 people found this review helpful.

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