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Do You See What I See?
Despite the fact that many corporations have made attracting andrecruiting people of color (POC) a top diversity priority, theseorganizations have failed to retain this talent once they are onboard. Why? It is because of the enormous gap that exists betweenthe way POC view the organizations in which they work and the waymanagers and leaders view these same organizations.
Do You See What I See? offers leaders, managers, and humanresource professionals a unique and practical resource forunderstanding the behavioral subtleties and nuances that affect theretention of people of color within organizations. Through theimaginative use of a fable, authors Janice Fenn and Chandra G.Irvin are able to show different points of view of leaders,managers, and newly recruited POC. In the fable a mirror comes tolife and offers insightful reflections that help executives andmanagers understand what it takes to retain POC in a highlycompetitive marketplace. Step by step the authors clearly show whathappened, what should have happened, conclusions that were drawn,and conclusions that should have been drawn. The fable offers theopportunity for leaders and managers to identify and addresssimilar issues in their real life organizations.
In Do You See What I See? the authors introduce a four-stepModel for Retention. The model gives managers the practical toolsand solutions they need and details critical "valuing" behaviorsthat establish the foundation for
The book also includes valuable assessments to help determinewhether the practices within an organization, and managementbehaviors—even the subtle ones—promote or undermineretention. Filled with insights and suggestions, this book offers afoundation upon which organizations can build to attract and keepthe brightest and best POCs.
Chapter 1: The Tale.
Chapter 2: An Inside Look at Lessons Learned Corporation.
What Went Wrong?
Chapter 3: Getting an Accurate Reflection.
Why People of Color Leave.
Chapter 4: Valuing: The Foundation of Retention.
Valuing: A Meaningless Mantra?
Individual Valuing Behaviors.
More Than Good Intentions.
Chapter 5: Little Things That Make Us Look . . . Good . . . Bad:A Look at Subtle Behaviors.
Upon Reflection Questionnaire.
Chapter 6: Ways to Polish Your Image: Retention Tools.
Tools You Can Use.
Closing Notes from the Mirror.
Retention Is a Natural Outcome.
About the Authors.
Pfeiffer Publication Guide.