Do You See What I See: A Diversity Tale for Retaining People of Color / Edition 1

Hardcover (Print)
Buy New
Buy New from
Used and New from Other Sellers
Used and New from Other Sellers
from $1.99
Usually ships in 1-2 business days
(Save 95%)
Other sellers (Hardcover)
  • All (16) from $1.99   
  • New (5) from $35.29   
  • Used (11) from $1.99   


Do You See What I See?

Despite the fact that many corporations have made attracting andrecruiting people of color (POC) a top diversity priority, theseorganizations have failed to retain this talent once they are onboard. Why? It is because of the enormous gap that exists betweenthe way POC view the organizations in which they work and the waymanagers and leaders view these same organizations.

Do You See What I See? offers leaders, managers, and humanresource professionals a unique and practical resource forunderstanding the behavioral subtleties and nuances that affect theretention of people of color within organizations. Through theimaginative use of a fable, authors Janice Fenn and Chandra G.Irvin are able to show different points of view of leaders,managers, and newly recruited POC. In the fable a mirror comes tolife and offers insightful reflections that help executives andmanagers understand what it takes to retain POC in a highlycompetitive marketplace. Step by step the authors clearly show whathappened, what should have happened, conclusions that were drawn,and conclusions that should have been drawn. The fable offers theopportunity for leaders and managers to identify and addresssimilar issues in their real life organizations.

In Do You See What I See? the authors introduce a four-stepModel for Retention. The model gives managers the practical toolsand solutions they need and details critical "valuing" behaviorsthat establish the foundation for

  • Attracting and hiring;
  • Relating to and managing;
  • Developing;
  • Rewarding and promoting;
  • And ultimately, retaining people of color.

The book also includes valuable assessments to help determinewhether the practices within an organization, and managementbehaviors—even the subtle ones—promote or undermineretention. Filled with insights and suggestions, this book offers afoundation upon which organizations can build to attract and keepthe brightest and best POCs.

Read More Show Less

Editorial Reviews

From the Publisher
“…essential reading for any manager, HR officer or company director” (Reading Chronicle, 12th January 2006)
Read More Show Less

Product Details

  • ISBN-13: 9780787978785
  • Publisher: Wiley
  • Publication date: 6/10/2005
  • Series: Essential Knowledge Resource (Hardcover)
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 144
  • Product dimensions: 6.42 (w) x 9.31 (h) x 0.66 (d)

Meet the Author

Janice Fenn is the senior director of global Diversity atKraft Foods. Formerly, she founded Professional ResourcesOrganization, Inc., a consulting firm specializing in diversitystrategy development, coaching in diverse interactions anddiversity training seminars.

Chandra Irvin is the founder and president of Irvin,Goforth and Irvin, LLC, a consulting firm that specializes inbuilding strategies and solutions to improve relationships andperformance in diverse environments.

Read More Show Less

Table of Contents



Chapter 1: The Tale.

Chapter 2: An Inside Look at Lessons Learned Corporation.

What Went Wrong?

Chapter 3: Getting an Accurate Reflection.

Why People of Color Leave.

Chapter 4: Valuing: The Foundation of Retention.

Valuing: A Meaningless Mantra?

Individual Valuing Behaviors.

More Than Good Intentions.

Chapter 5: Little Things That Make Us Look . . . Good . . . Bad:A Look at Subtle Behaviors.

Upon Reflection Questionnaire.

Chapter 6: Ways to Polish Your Image: Retention Tools.

Tools You Can Use.

Closing Notes from the Mirror.

Retention Is a Natural Outcome.

About the Authors.


Pfeiffer Publication Guide.

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)