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Doody's Review ServiceReviewer: Sheila Rangel, MSN (Indiana State University)
Description: This book is about how to communicate better and thus provide better patient care.
Purpose: The purpose is to help nurses communicate better. The editors help by providing an interactive tool and computer application so that nurses can master the medical jargon that they use on a daily basis. The editors' objectives are worthwhile and bridge a gap for the nurse in becoming a better communicator. The objectives are met.
Audience: According to the editors the book is written for students and practicing nurses. In my judgment, some of the beginning chapters could easily be skipped over by the practicing nurse but are beneficial for the beginning nurse. The editors are credible authorities in the subject matter.
Features: The information necessary to make a nurse a good communicator is provided in this book. With it the practicing nurse can improving his/her communication techniques. I enjoyed reading the final chapter, "Putting it Together for Practical Use," which really ties up all the loose ends of the previous chapters. The use of workbook exercises is employed to strengthen the information of each chapter. The exercises provided are useful in the process of information retention. Illustrations help convey the message. The only shortcoming is that sometimes the exercises can be tedious.
Assessment: I feel this text makes a useful contribution to the field of nursing. My experience with other nursing texts is that they devote only a few pages in a fundamental nursing text for communication and they feel that the practicing nurse will receive the rest of the information through his/her practice. Some nurses do not communicate well with patients/colleagues and there can never be too much exposure to the lost art of communication.