Don't Fire Them, Fire Them Up: Motivate Yourself And Your Team

Don't Fire Them, Fire Them Up: Motivate Yourself And Your Team

by Frank Pacetta, Roger Gittines
     
 

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ISBN-10: 0684800500

ISBN-13: 9780684800509

Pub. Date: 03/28/1995

Publisher: Simon & Schuster

Don't Fire Them, Fire Them Up is a real-world story of winning in business by motivating employees in the most positive way possible—nurturing them, showing that you value their accomplishments, and giving them the skills and the responsibility to become winners.

Frank Pacetta, the hard-working man who engineered the drastic performance turnarounds

Overview

Don't Fire Them, Fire Them Up is a real-world story of winning in business by motivating employees in the most positive way possible—nurturing them, showing that you value their accomplishments, and giving them the skills and the responsibility to become winners.

Frank Pacetta, the hard-working man who engineered the drastic performance turnarounds of Xerox's Cleveland and Columbos sales staffs, gives the reader the same techniques he uses to build a winning business team:

* How to develop trust and create loyalty

• How to generate enthusiasm and excitement

• How to establish feedback and accountability

• How to rebuild an organization, and then lead and energize it

• How to put the organization on top and keep it there year after year

This book is check-full of practical, proven tips on leadership and management, everything from motivation to communication to all the nuts and bolts of selling successfully. And Pacetta has included his Top Ten Tips (and created Ten More Top Tips), which were featured in The Wall Street Journal and which have been copied and posted on office bulletin boards across the country.

Product Details

ISBN-13:
9780684800509
Publisher:
Simon & Schuster
Publication date:
03/28/1995
Edition description:
Reprint
Pages:
288
Sales rank:
1,337,907
Product dimensions:
6.20(w) x 9.10(h) x 0.70(d)

Table of Contents

Contents

Introduction The first Rule of War and Business

1 Making a Statement: The Last Shall Be First

2 Start Here: The Will to Win

3 Leadership: Passion and Premeditation

4 Breakthrough: High Fives in Six Months

5 Team Building: All In, All-out

6 Communications: Listen Up

7 Top Ten Tips: And Ten More

8 Power Surge: Creating Energy and Electricity

9 The Customer: "No" Is a Four-Letter Word

10 The Bonus and the Bell curve: Surveying Customer and Employee Satisfaction

11 The Night Before Christmas: Even Santa Has to Ask for the Sale

12 Fine-tuning: Hiring, Firing, and Finessing

13 Cold Comfort and a Hot Product: No Surrender, No Retreat

14 Bell Ringers: Self-Conceit and Self-Destruction (Almost)

15 Tough Love: A Letter Home

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