When it comes to web usability, Don’t Make Me Think packs more punch per page than any other book we’ve seen. The first edition became an instant classic. We waited five years for a second edition, but it was worth the wait.
Krug’s principles have aged very well. So, what’s new here? First, Krug offers prefabricated emails to your boss, patiently explaining why his/her brainstorm isn’t really such a good idea (for instance, why adding visual “sizzle” could be counterproductive). There’s a new chapter on building sites that treat users well -- in Krug’s words, “behave like a mensch.” There’s also an unusually realistic take on accessibility, including five recommendations to follow if you can’t revamp your entire site.
Thankfully, Krug’s humor, brevity, and intelligence remain omnipresent in this edition. Highly recommended -- again. Bill Camarda, from the September 2005 Read Only