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From the PublisherUSA Today Deming's management philosophies are the driving force behind Japan's economic miracle.
Publishers Weekly Author Rafael Aguayo contends persuasively that Deming's advice is savvy, current, even indispensable.
San Francisco Chronicle An energetic step-by-step introduction with lots of snappy subheads and entertaining anecdotes.
Business Week Aguayo offers a schematic for putting Deming's teachings to work.