DVD 4: Handling Difficult Situations for ServSafe Alcohol: Fundamentals of Responsible Alcohol Service with Answer Sheet

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Reinforcing each lesson with realistic scenarios, the ServSafe Alcohol DVD series connects students with the challenging scenarios they will face everyday on the job.

DVD 4: This DVD helps prepare students in the event they are required to take action in the face of improper alcohol-related behavior. It identifies the proper procedures for difficult situations such as stopping service to a guest, handling intoxicated guests who attempt to leave...

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0131567446 BRAND NEW W/FAST SHIPPING! This item is: DVD 4: Handling Difficult Situations for ServSafe Alcohol: Fundamentals of Responsible Alcohol Service with Answer Sheet, by ... National Restaurant Association, .; FORMAT: DVD; ISBN: 9780131567443. Choose Expedited for fastest shipping! Our 98%+ rating proves our commitment! We cannot ship to PO Boxes/APO addresses. To avoid ordering the wrong item, please check your item's ISBN number! Read more Show Less

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More About This Book

Overview

Reinforcing each lesson with realistic scenarios, the ServSafe Alcohol DVD series connects students with the challenging scenarios they will face everyday on the job.

DVD 4: This DVD helps prepare students in the event they are required to take action in the face of improper alcohol-related behavior. It identifies the proper procedures for difficult situations such as stopping service to a guest, handling intoxicated guests who attempt to leave the premises, managing potentially violent situations and dealing with illegal activities.

ServSafe Alcohol DVD series:

  • DVD 1: Alcohol Law and Your Responsibility (ISBN: 0131557246)
  • DVD 2: Recognizing and Preventing Intoxication (ISBN: 0131564048)
  • DVD 3: Checking Identification (ISBN: 0131567357)
  • DVD 4: Handling Difficult Situations (ISBN: 0131567446)
  • DVD 5: Evaluating Real-World Scenarios (ISBN: 0131567446)
  • ServSafe Alcohol All-in-One DVD (ISBN: 0131392778)
  • ServSafe Alcohol Five DVD Set (ISBN: 0131556126)
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Product Details

  • ISBN-13: 9780131567443
  • Publisher: Prentice Hall
  • Publication date: 10/19/2011
  • Format: DVD - NTSC
  • Edition number: 2
  • Product dimensions: 4.94 (w) x 5.75 (h) x 0.38 (d)

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