DVD for Summers' Fundamentals of Case Management Practice: Skills for the Human Services, 4th / Edition 4

by Nancy Summers

Overview

This DVD, created specifically to aid users of FUNDAMENTALS OF CASE MANAGEMENT PRACTICE, 4e, brings the case management experience to life and explains how the theory presented in the text is put into action.

Product Details

ISBN-13:	9781111770747
Publisher:	Cengage Learning
Publication date:	02/02/2011
Product dimensions:	6.00(w) x 4.75(h) x 0.12(d)

About the Author

Nancy Summers is a professor at Harrisburg Area Community College, where she has served as department chair. Summers was the director of public education for a mental health system and has worked with numerous agencies to provide training, improve services, and assist with an internal reorganization. She remains actively in touch with numerous professionals in a wide variety of programs and recently published work on the supervision of the less experienced human services worker.

Table of Contents

1. Ethics and Other Professional Responsibilities for Human Service Workers
2. Case Management: Definition and
3. Applying the Ecological Model: A Theoretical Foundation for Human Services
4. Cultural Competence
5. Attitudes and Boundaries
6. Clarifying Who Owns the Problem
7. Identifying
8. Listening and Responding
9. Asking Questions
10. Bringing Up Difficult Issues
11. Addressing and Disarming Anger
12. The Effective Combination of Skills
13. Putting It All Together
14. Documenting Initial Inquiries
15. The First Interview
16. Social Histories and Assessment Forms
17. Using the DSM
18. The Mental Status Examination
19. Receiving and Releasing Information
20. Planning for Positive Change and Recovery
21. Developing a Service Plan at the Case Management Unit
22. Preparing for a Service Planning Conference or Disposition Planning Meeting
23. Making the Referral and Assembling the Record
24. Documentation and Recording
25. Monitoring the Services or Treatment
26. Developing Goals and Objectives at the Provider Agency
27. Terminating the Case
28. Taking Care of Yourself