The E-Aligned Enterprise: How to Map and Measure Your Company's Course in the New Economy

The E-Aligned Enterprise: How to Map and Measure Your Company's Course in the New Economy

by Jac Fitz-enz
     
 

A trusted advisor to 90 of the Fortune 100 companies, Jac Fitz-enz is renowned as "the father of human performance benchmarking." He now turns his incisive eye toward performance in the e-World—especially as it is evolving from the industrial "i-World"—and shows how to manage an organization for maximum measurable results in times of head-spinning change.… See more details below

Overview

A trusted advisor to 90 of the Fortune 100 companies, Jac Fitz-enz is renowned as "the father of human performance benchmarking." He now turns his incisive eye toward performance in the e-World—especially as it is evolving from the industrial "i-World"—and shows how to manage an organization for maximum measurable results in times of head-spinning change.

"How can we measure true return on investment in a faster-moving, open-system world? How do we improve results in this new world using the same intellectual capital—our people?" These are the questions that far-sighted executives are asking. Fitz-enz answers by examining four key areas, each culminating in a Scorecard that lets readers gauge their own ROIs:

* Leadership argues that better communication and a high-touch approach—hardly traditional ROI focus points—are imperative for engaging the e-workforce.

* Strategy explores the links between innovation and risk, offering new ideas for rising above "commodity" status.

* Human Capital reveals that by combining continual learning and knowledge management, companies become Employers of Choice.

* External Relationships shows how to measure success with customers, partners, and alliances.

The final section shows "how to do it," wrapping the challenge into a practical methodology for making the transformation from the traditional to the e-savvy company.

Author Biography: Jac Fitz-enz, Ph.D. (Saratoga, CA) is founder and chairman of the Saratoga Institute, known for its pioneering research and reports on performance measurement and improvement. His books include Human Value Management, The 8 Practices of Exceptional Companies, and The ROI of Human Capital.

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Editorial Reviews

From the Publisher

“The book is a gift—from an experienced researcher and HR guru whose credentials permit a foray into the evolving environment of the future. He’s made the landscape comprehensible. Whether you read the book for the down-to-earth checklists or the more philosophical conjectures, you’ll benefit from The E-Aligned Enterprise”

--HR Magazine

Booknews
Examines what aspects of business have changed since the arrival of electronic commerce, and what has stayed the same. The author focuses on intellectual capital and knowledge management in regards to new problems and opportunities posed for leadership, strategy, and human capital. Evaluation sheets are provided. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Product Details

ISBN-13:
9780814406250
Publisher:
AMACOM Books
Publication date:
06/01/2001
Pages:
256
Product dimensions:
6.34(w) x 9.28(h) x 1.02(d)

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