E-Service Intelligence: Methodologies, Technologies and Applications

Overview

Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. This book offers a thorough introduction and systematic overview of the new field e-service intelligence. It covers the state-of-the-art of e-service intelligence including both theorems and applications, and a broad range of topics are discussed.

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Paperback (Softcover reprint of hardcover 1st ed. 2007)
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Overview

Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. This book offers a thorough introduction and systematic overview of the new field e-service intelligence. It covers the state-of-the-art of e-service intelligence including both theorems and applications, and a broad range of topics are discussed.

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Product Details

  • ISBN-13: 9783642072017
  • Publisher: Springer Berlin Heidelberg
  • Publication date: 11/29/2010
  • Series: Studies in Computational Intelligence Series , #37
  • Edition description: Softcover reprint of hardcover 1st ed. 2007
  • Edition number: 1
  • Pages: 711
  • Product dimensions: 6.14 (w) x 9.21 (h) x 1.45 (d)

Table of Contents

E-Services and Intelligent Techniques.- E-Service Intelligence: An Introduction.- Rough Sets and Conflict Analysis.- Rough Ontology Mapping in E-Business Integration.- Concept-based Semantic Web Search and Q&A.- E-Service Composition Tools from a Lifecycle Perspective.- Web Information Presentation, Search, and Mining.- Web Information Representation, Extraction, and Reasoning based on Existing Programming Technology.- Techniques and Technologies Behind Maps of Internet and Intranet Document Collections.- Exchange Rate Modelling for E-Negotiators Using Text Mining Techniques.- A Similarity-aware Web Content Caching Scheme and Agentbased Web Document Pre-fetching.- Representation and Discovery of Intelligent E-Services.- Learning the Nonlinear Dynamics of Cyberlearning.- Personalization, Privacy, and Trust in E-Services.- Personalizing E-Commerce with Data Mining.- Personal eBanking Solutions based on Semantic Web Services.- Secure E-Transactions Prool using Intelligent Mobile Agents with Fair Privacy.- Trust and Reputation in E- ervices: Concepts, Models and Applications.- An Incremental Technique for Analyzing User Behaviors in an E-Business Environment.- Customer Experience Management in E-Services.- E-Service Evaluation, Optimization, and Knowledge Discovery.- E-Service Cost Benefit Evaluation and Analysis.- Evaluation of Experience-based Support for Organizational Employees.- A Web based Intelligent Sensory Evaluation System in the Textile Integrated Supply Chain.- E-intelligence in Portfolio Investment Optimization.- Orchestrating the Knowledge Discovery Process.- On the Knowledge Repository Design and Management in E-Learning.- Adding Value to E-Services: a Business-Oriented Model.- Intelligent E-Service Support System Developments.- Developing a Knowledge-based Intelligent Services System in Sports Websites.- Developing a Model Agent-based E-Commerce System.- Creating Visual Browsers for Large-Scale Online Auctions.- Design and Implementation of Multi-Agents for Learner-oriented Course Scheduling on the Internet.- AGrIP – Agent Grid Intelligence Platform.- Web-based Service Information Systems based on Fuzzy Linguistic Techniques and Semantic Web Technologies.- Application of Chaos-based Pseudo-Random-Bit Generators in Internet-based Online Payments.- Computer Hardware Devices in Efficient E-Servicing: Case Study of Disk Scheduling by Soft Computing.

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