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Doody's Review ServiceReviewer: Diana P. Jones, EdD, MS, RN (Slippery Rock University )
Description: The definition and the application of eBusiness in healthcare is the central theme of this book, which provides many good examples of how eProcurement (online purchasing) and eCommerce (online selling) work. There are many solid examples and strategies that organizations can implement to become experts in supply-chain management. Launched in 1988 as Computers in Healthcare and renamed in 1998 as Health Informatics, this series is updated to reflect the evolution in the field of healthcare informatics.
Purpose: According to the author, the purpose of the book is to make full and creative use of the technology to tame and to transform information that advances the quality of patient care. As a result, health informatics will foster the development of the knowledge age in healthcare. The book is needed and timely, reflecting the emerging field of healthcare informatics.
Audience: This book was designed as a resource for nurses, managers, clinicians, pharmacists, and students, but it raises issues that apply to a broad range of healthcare professionals who have a need to understand purchasing and selling online. Experts in healthcare informatics, serving as educators, editors, or authors provide their accounts of innovation in purchasing and selling online.
Features: An introduction to eBusiness in healthcare helps nonexperts gain an understanding of the concept. Discussions of eProcurement and eCommerce applications follow. Many definitions are used to describe new concepts. The book defines and discusses supply chain management and business process management. The authors discuss the industrial sector's experience in this area and how the knowledge can be transferred to the healthcare sector. Particularly well covered is the issue of supply chain management on clinical units, which discusses how healthcare supplies can be efficiently procured and managed on an inpatient hospital clinical unit. Using case studies from a large teaching hospital, the authors outline how using an automated system known as PAR Excellence technology resulted in cost-effective, improved quality processes for supply replenishment. As a result, budget directors, managers, third party payers, administrators, and nurses all benefited from the automated system. One group of chapters describes the technological requirements for eBusiness, the components, their relationships and the solutions. The authors make the case for why technology is not simply a necessary tool but a strong vehicle for shaping a new business. Unique features include a list of abbreviations in the front of the book, which is valuable as there are many abbreviations used throughout the readings. The authors use many tables to illustrate their points. Each chapter begins with an executive summary and ends with a conclusion, summary, and list of references. The book ends with a helpful subject index.
Assessment: It has only been recently that the concepts of eBusiness and supply chain management have been applied to healthcare management. This book provides a foundation and application of eBusiness in healthcare from the business management domain using electronic resources. This is a high quality book and a good resource for a wide audience of healthcare professionals interested in learning about this new approach to purchasing and selling online. The book would be especially beneficial to those who are unfamiliar with and not primarily involved in the day-to-day business of purchasing and materials management but who make important decisions on medical supplies and products.