The Effective Health Care Supervisor, Fourth Edition / Edition 4

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Overview

The hands-on guide for front line health care supervisors, this long-time bestseller includes two new chapters on reengineering and downsizing and extensive revisions and updates throughout. This new edition covers all areas of supervision including time management, performance appraisal, motivation, and communication.

The book contains black-and-white illustrations.

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Editorial Reviews

Doody's Review Service
Reviewer: Mary L. Fisher, PhD, RN, CNAA (Indiana University School of Nursing)
Description: The fourth edition of this book places supervision in the context of today's changing healthcare environment. It is expanded beyond the previous edition in this respect, although the author admits that the basics of supervision are unchanged.
Purpose: The book stresses the need for supervisors to adapt to changes that will include expanding scopes of responsibility, a broader variety of duties, and redesigned work environments. New content includes the evolving roles of healthcare supervisors, reengineering, and staff reductions. The book's attempt to meet modern challenges for supervisors is well timed.
Audience: The intended audience is first and second line supervisors. It is suggested as a textbook for supervisory development classes. The book is written in simple terms and is best positioned for those new to supervision. The author is a human resource officer in a New York hospital system, so is credible in his work experiences. He has numerous previous publications and his formal education is in engineering and business.
Features: There are few illustrations offered in this book. References, for the most part, are not offered in context, but there is a sparse annotated bibliography in the back of the book. Many of these books are dated "classics." Each chapter presents clear objectives and adds two exercises for practicing skills. The exercises can be helpful in a classroom setting.
Assessment: This text is comprehensive in the number of topics related to healthcare supervision that are covered. However, some topics are addressed superficially, such as budgeting for personnel costs. The contextual emphasis is timely and a sufficient reason to justify this new edition. Overall, this text needs to be evaluated in relation to competing offerings. I would prefer more in-depth coverage of these important topics.
Mary L. Fisher
The fourth edition of this book places supervision in the context of today's changing healthcare environment. It is expanded beyond the previous edition in this respect, although the author admits that the basics of supervision are unchanged. The book stresses the need for supervisors to adapt to changes that will include expanding scopes of responsibility, a broader variety of duties, and redesigned work environments. New content includes the evolving roles of healthcare supervisors, reengineering, and staff reductions. The book's attempt to meet modern challenges for supervisors is well timed. The intended audience is first and second line supervisors. It is suggested as a textbook for supervisory development classes. The book is written in simple terms and is best positioned for those new to supervision. The author is a human resource officer in a New York hospital system, so is credible in his work experiences. He has numerous previous publications and his formal education is in engineering and business. There are few illustrations offered in this book. References, for the most part, are not offered in context, but there is a sparse annotated bibliography in the back of the book. Many of these books are dated "classics." Each chapter presents clear objectives and adds two exercises for practicing skills. The exercises can be helpful in a classroom setting. This text is comprehensive in the number of topics related to healthcare supervision that are covered. However, some topics are addressed superficially, such as budgeting for personnel costs. The contextual emphasis is timely and a sufficient reason to justify this new addition. Overall, this text needs to be evaluatedin relation to competing offerings. I would prefer more in-depth coverage of these important topics.

2 Stars from Doody
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Product Details

  • ISBN-13: 9780834209862
  • Publisher: Wolters Kluwer Law & Business
  • Publication date: 10/28/1997
  • Series: Management Resources Series
  • Edition description: Older Edition
  • Edition number: 4
  • Pages: 505

Table of Contents

Contents: THE SETTING
• An Evolving Role in a Changing Environment
• How Different from Industry
• The Nature of Supervision
• Management and Its Basic Functions
• THE SUPERVISOR AND SELF
• Delegation and Empowerment
• Time Management
• Self-Management and Personal Supervisory Effectiveness
• THE SUPERVISOR AND THE EMPLOYEE
• Interviewing
• The 'One-to-One' Relationship
• Leadership
• Motivation
• Performance
• Appraisal
• Criticism and Discipline
• The Problem Employee and Employee Problems
• The Supervisor and the Human Resources Department
• THE SUPERVISOR AND THE TASK
• 'Decisions, Decisions' Management of Change
• Communication
• How to Conduct Effective Meetings
• Budgeting: The Annual Trauma Quality and Productivity
• Methods Improvement
• Reengineering and Reduction in Force
• Continuing Education
• The Supervisor and the Law
• Organizational Communication

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