Effective Human Relations: Personal and Organizational Applications / Edition 10

Effective Human Relations: Personal and Organizational Applications / Edition 10

by Barry Reece, Rhonda Brandt
     
 


This comprehensive text covers the key human relation skills students need to be successful managers in the workplace. Ideal for both two- and four-year programs, Effective Human Relations uses an organizational perspective to help students understand the disparate factors that influence employee behavior. The Tenth Edition focuses more directly on chapter… See more details below

Overview


This comprehensive text covers the key human relation skills students need to be successful managers in the workplace. Ideal for both two- and four-year programs, Effective Human Relations uses an organizational perspective to help students understand the disparate factors that influence employee behavior. The Tenth Edition focuses more directly on chapter objectives, establishing them around the seven themes of the text--communication, self-awareness, self-acceptance, motivation, trust, self-disclosure, and conflict resolution--so that the students absorb and connect the concepts. New areas of coverage include goal-setting principles; root causes of negative attitudes; introduction of the Reiss Profile instrument used to classify our basic desires; the use of "branding" to achieve greater visibility in a crowded job market; discrimination based on a person's religious preference; new ways to classify various forms of technostress; and new support for the importance of emotional intelligence. Throughout the text, major themes are supported by a multitude of real-world examples and emotional intelligence checkpoints.

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Product Details

ISBN-13:
9780618783274
Publisher:
Cengage Learning
Publication date:
12/27/2006
Pages:
496
Product dimensions:
8.11(w) x 10.26(h) x 0.98(d)

Table of Contents


I. HUMAN RELATIONS: THE KEY TO PERSONAL GROWTH AND CAREER SUCCESS. 1. Introduction to Human Relations. 2. Improving Personal and Organizational Communications. II. CAREER SUCCESS BEGINS WITH KNOWING YOURSELF. 3. Understanding Your Communication Style. 4. Building High Self-Esteem. 5. Personal Values Influence Ethical Choices. 6. Attitudes Can Shape Your Life. 7. Motivating Yourself and Others. III. PERSONAL STRATEGIES FOR IMPROVING HUMAN RELATIONS. 8. Improving Interpersonal Relations with Constructive Self-Disclosure. 9. Achieving Emotional Balance in a Chaotic World. 10. Building Stronger Relationships with Positive Energy. 11. Developing a Professional Presence. IV. IF WE ALL WORK TOGETHER... 12. Team Building: A Leadership Strategy. 13. Resolving Conflict and Dealing with Difficult People. V. SPECIAL CHALLENGES IN HUMAN RELATIONS. 14. Responding to Personal and Work-Related Stress. 15. Valuing Work Force Diversity. 16. The Changing Roles of Men and Women. VI. YOU CAN PLAN FOR SUCCESS. 17. A Life Plan for Effective Human Relations. Appendix. Human Relations Abilities Assessment Form--Student and Instructor Websites. The NWNL Workplace Stress Test--Student and Instructor Websites.

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