Effective Interaction with Patients / Edition 2

Effective Interaction with Patients / Edition 2

by Ann Faulkner, Keith Brian Faulkner
     
 

ISBN-10: 0443058768

ISBN-13: 9780443058769

Pub. Date: 04/08/1998

Publisher: Elsevier Health Sciences

This short and readable book is a practical guide to communication skills. It uses a case study approach to illustrate good communication. It does not provide a theoretical base, but the new Second Edition contains further reading than the previous edition for the more academically minded reader.  See more details below

Overview

This short and readable book is a practical guide to communication skills. It uses a case study approach to illustrate good communication. It does not provide a theoretical base, but the new Second Edition contains further reading than the previous edition for the more academically minded reader.

Product Details

ISBN-13:
9780443058769
Publisher:
Elsevier Health Sciences
Publication date:
04/08/1998
Edition description:
REV
Pages:
220
Product dimensions:
0.50(w) x 8.50(h) x 5.50(d)

Table of Contents

The Need for Effective Interaction. Preparing for an Assessment Interview. Setting the Agenda. The Skills of Interviewing. Non-Verbal Interaction. Structure and Focus. Giving Information. Breaking Bad News. Handling Emotion. Plans for Care. Dynamic Interaction: Process and Costs. Summary. Further Reading. Videotapes

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